PayFast
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Gerneral
What is PayFast?
PayFast is an electronic fund transfer service supported by Faster Payment System (FPS) that allows you to pay instantly* to any local recipients’ mobile number or email address, and does not require additional authentication. Daily transfer limit is up to HK$10,000.
Are there any service charges for using PayFast?
How does a PayFast fund transfer work?
- Inform sender of your registered mobile number or email address
- Inform sender to send funds to your registered mobile number or email address using transfer function, supported by FPS, on his/her bank's internet banking or mobile banking platform
Via DBS iBanking:
- Login DBS iBanking
- Select "Transfers", then select "PayFast"
- Enter recipient and transfer details
- Verify details and submit
Via DBS digibank HK app:
- Login DBS digibank HK
- Select "PayFast" under Pay & Transfer
- Enter recipient and transfer details
- Verify details and submit
How would I ensure I am sending to the right person?
How would I know my friend has registered his/her mobile number or email address to receive funds?
First time setup and Transfer limit
How to register & activate PayFast via DBS iBanking?
You can perform a one-time activation from Transfer Settings via DBS iBanking. During activation, you will need your Secure Device for authentication.
Please follow below steps to register & activate PayFast:
Step 1: Register Payfast
Register with Mobile Number or Email Address
Login to iBanking
Click “Transfer”, then click “Transfer Settings”
Select “Receive Funds with Mobile” or “Receive Funds with Email”, click “Activate”
Select account for receiving funds, then click “NEXT”
Verify details, and enter the 6-digit One Time Password which is sent via SMS to the mobile number, then click “Submit”
Registration completed, you will receive confirmation SMS.
Register with HKID Card number
Login to iBanking
Click “Transfer” and “Transfer Settings”, then select “Receive Funds with HKID”
Authenticate with Digital Token
Select account for receiving funds, then click “Next”
Verify details, then click “Submit”
Registration completed, you will receive confirmation SMS.
Step 2: Activate PayFast
Activate PayFast
(Need authenticate with Secure Device or Digital Token)
At “Transfer Setting” page, select “PayFast”
Click “Activate”
Follow the instructions to go through the identity authentication process with your secure device or Digital Token
Activation completed, you will receive confirmation SMS.
How to change daily transfer limit for PayFast through DBS iBanking?
Follow below steps to change the daily transfer limit for PayFast:
Login DBS iBanking, click “Transfer” on menu bar, then click “Transfer Settings”
Select “PayFast”, then click “Update”
Enter new daily transfer limit, then click “NEXT”
Verify details, then click “Next”
Transaction completed.
Transfer funds
How to transfer funds through PayFast via DBS ibanking?
Once you have activated PayFast, you can transfer funds through PayFast via DBS ibanking.
Please follow below steps to transfer your funds through PayFast:
Login to iBanking
Click “Transfer”, then click “PayFast”
In “From Account” pull down menu, select account for transferring funds;
select “Mobile Number” or “Email Address” or “FPS ID” for transferring mode to recipient, and enter mobile number or email address or FPS ID of recipient, then click “Verify”
Verify Payee Name
Enter transfer amount and “Message to Recipient” (if any), then click “NEXT”
Verify details, then click “Submit”
Transfer completed.
Notes:
Please ensure the recipient and transfer details are correct before you submit the transaction. Once you have submitted the transaction, it cannot be cancelled. If a wrong transaction has been submitted, please download the mis-transferred fund recall request form here and return the completed form to our branches or call (852) 2290 8888 for assistance.
If you have received funds that are mis-transferred to you, you should immediately contact us at (852) 2290 8888 to arrange the return of funds. You may have criminal liability if you do not return the mis-transferred funds.
How to Transfer to FPS ID via DBS iBanking?
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Step 1: Log in and go to Transfer > PayFast
Step 2: Select “FPS ID” under Transfer Mode
Step 3: Enter recipient’ FPS ID and transfer details
Step 4: Verify details and submit
Bank Account allowed for PayFast
What types of bank accounts can I link my mobile number or email address to? Are joint accounts included?
For a joint account, can all joint account holders link their mobile number or email address to the joint account?
What will happen if I close the bank account linked to my mobile number or email address?
High risk alert
If I find my recipient’s FPS proxy ID/bank account number/Stored Value Facility (SVF) account number is being flagged by the high risk alert, how can I remove it?
Will DBS be able to help remove my FPS proxy IDs/bank account numbers/SVF account numbers from the high risk alert?
If I want to report a suspicious FPS proxy ID/bank account number/SVF account number, what should I do?
If there is no high risk alert message relating to my recipient, does it guarantee it is safe to transfer to him/her?
You are advised to always verify the payment details (including the recipient’s identity) of every single transaction before making payment.
Why is my recipient’s FPS proxy ID/bank account number/SVF account number previously not tagged in the high risk alert but now being tagged?
What is the source of the high risk alert and how is my private information being protected?
Why I found my FPS proxy ID/bank account number/SVF account number on the high risk alert when doing transfer? I did not commit any crime!
I discovered my recipient's mobile number/account number has been flagged in Scameter. How come DBS did not alert me when I now try to make payment to this FPS proxy ID/bank account number/SVF account number?
I discovered my recipient's mobile number/account number has been flagged in Scameter. How come DBS did not alert me when I previously made payment to this FPS proxy ID/bank account number/SVF account number?
How would I know if my recipient’s mobile number/email address/FPS Identifier/bank account number/SVF account number is flagged for high risk alert?
If I confirm to DBS to proceed with a transfer with FPS proxy ID (i.e. mobile number/email address/FPS Identifier)/bank account/SVF account flagged as “High Risk” and subsequently realise I have been scammed, what should I do?
If a recipient’s mobile number is flagged as “High Risk”, will his/her email address/FPS Identifier/bank account number/SVF account number also be flagged by the high risk alert?
Can I confirm and accept the high risk alert message and make transfer to the FPS proxy ID/bank account number/SVF account number on the high risk alert?
De-register & deactivate PayFast
How to de-register & deactivate PayFast via iBanking?
You can de-register mobile number/email address and deactivate PayFast at Transfer Settings via DBS digibank HK.
Please follow the below steps to de-register mobile number/email address and deactivate PayFast:
Step 1: De-register Mobile Number or Email Address
Login to DBS digibank HK, and select “Settings” under main Menu
Select “Transfer Settings”
Select Mobile Number or Email Address which is registered with PayFast (Mobile Number is registered as in below example)
Press recycle bin icon at the top right hand corner
Press “DEREGISTER”
De-registration completed, you will receive confirmation SMS.
Step 2: Deactivate PayFast
In “Transfer Settings” page, select “PayFast”
Press recycle bin icon at the top right hand corner
Press “DEACTIVATE”
Deactivation completed, you will receive confirmation SMS.
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