Bill Payment


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Pay a Bill



Step 1: Log in to DBS iBanking
Step 2: Go to Pay > Pay Bills
Step 3: Select “Category” and Payee”
Step 4: Select the debit account and “Bill Type”, enter the “Bill / Account Number” and “Amount”
Step 5: Select a payment date
Step 6: Verify payment details, then click “Submit”

To check your bill payment record via iBanking, please follow the below steps:

  • Pay from bank account
    1. Login iBanking and select "Deposits" under "My Accounts"
      (Fast Access to iBanking Deposit Accounts Summary )
    2. Select your bank accounts
    3. Payment record is listed as transaction record
  • Pay from Credit Card (may take 1 – 2 business days to show the record)
    1. Login iBanking and select "Credit Cards" under "My Accounts"
      (Fast Access to iBanking Credit Cards Summary )
      Note: If payment is made by Credit Card, Cahsline Revolving Loan Account, or to payees under "Banking & Credit Card Services", "Credit Services", "Securities Brokers" categories, corresponding interest and handling fees may be charged. Please click here for details.

    2. Select your credit card account
    3. Payment record is listed as transaction record

Scheduled Bill Payment


To amend or delete your scheduled bill payment, please follow the below steps:

1. Login DBS iBanking and choose "Pay Bills" and "Manage Scheduled Bill Payments" under "Pay"

2. Select "Amend Scheduled Bill Payment" or "Delete Scheduled Bill Payment" according to your desired action

3. For amendment case, please amend transaction details

4. Verify details and submit

5. Amendment Completed

6. For delete case, choose "Delete Scheduled Bill Payment" at Step 2 and "Submit"

7. Completed the delete request

For payments made by credit card, you can schedule a bill payment up to 14 days in advance. For payments made from a bank account, a bill payment scheduled up to 60 days in advance will be accepted. Please ensure that you have sufficient funds in your relevant account 1 business day before the scheduled payment date to cover the amount to be paid. If there are insufficient funds, the bill payment transaction will be rejected and a HK$100 handling charge will be debited from the payment account.
In this section, you can view all pending, completed, rejected and cancelled scheduled payment transactions. You can also amend or delete scheduled payment instructions that are pending.

You may manage your next payment amount or payment instruction for credit card autopay instruction through DBS iBanking

To manage credit card autopay instruction for next payment through DBS iBanking, please follow the below steps (Autopay has been successfully setup before):

1. Login DBS iBanking and choose “Manage Credit Card Autopay Instruction for Next Payment” under “Card"

2. Select your Credit Card

3. Select your instruction (Fixed Amount Payment, Hold or Minimum Payment)

4. Confirm details and Submit

5. Transaction Completed

Bill payment limits


The daily limit amount for DBS digibank HK is shared with DBS iBanking. Please log on to DBS iBanking for details of your daily limit.

Payee list


You can view all your payees right from the dashboard page and manage them on the go. It stores all your own accounts/credit cards, registered local recipients, registered bills and registered credit card. You can perform fund transfer or bill payment to all your payees there directly.
They share the same Payee List. You can setup your own payee list so that you can avoid the hassle of re-entering the same payee details during your next payment.

You may add a new payee account to the payee list through DBS iBanking.

To add a new payee account to the payee list, please follow the below steps:

  1. Login DBS iBanking and choose "My Payee List" under "Pay"
  2. Click "Add Payee"
  3. Select Category and Payee name
  4. Enter Bill / Account Number
  5. Enter 6-digit OTP received on your mobile phone to your Secure Device and obtain the 6-digit Secure Pin
  6. Add Payee Completed

You may delete the payee account from the payee list through DBS iBanking.

To delete the payee account from the payee list, please follow the below steps:

  1. Login DBS iBanking and choose "My Payee List" under "Pay"
  2. Click "Delete Payee"
  3. Confirm details and Submit
  4. Delete completed

Cut-off Time


Payments placed after 4:30 p.m. (Monday to Friday) or on a non-clearing day will be processed on the next clearing day.

Important notes on bill payment and related fees


  1. The Bank cannot guarantee the time of receipt of any particular payment to the recipient's account. If the time of receipt is important, customers should allow sufficient time for processing.
  2. Please ensure sufficient funds are held in your bank account 1 business day before the scheduled date to cover the payment amount. The bill payment transaction will be rejected in case of insufficient funds and a handling charge will be debited from the account selected above.
  3. If payment is made by Credit Card, please click Credit Card Use Conditions for the charges and other conditions that apply. In particular, interest will be charged for any payment made to payees under "Banking & Credit Card Services" and "Credit Services", and a 3% handling fee will apply to the "Securities Brokers" category. Credit Card Fee Schedule
  4. If payment is made from your Cashline Revolving Loan account, interest (if applicable) will be charged from the date of payment until the date of actual repayment of your Cashline Revolving Loan account. Bank Charges
  5. If a payment is made to any of the merchants below, you can pay up to 2 times or 3 times a day to a bill number under each bill type of each merchant, whether it is paid via credit card or from a Cashline Revolving Loan account or a bank account.

    Merchant Name

    Bill Type

    Daily Payment Submission Limit shared
    between DBS iBanking and DBS mobile banking
    (Per User Login Account)

    Inland Revenue Department

    Tax

    3 times for each bill number

    Business Registration Fee and Levy Payment

    3 times for each bill number

    Electronic Tax Reserve Certificate

    3 times for each bill number

    Stamp Duty

    3 times for each bill number

    Rates & Government Rent

    -

    3 times for each bill number

    Water Supplies Department

    -

    3 times for each bill number

    Government Student Loan Repayment

    -

    3 times for each bill number

    Hong Kong Housing Authority

    Rent 

    3 times for each bill number

    Deposit

    3 times for each bill number

    Other Charges

    3 times for each bill number

    Repair Charges

    3 times for each bill number

    Maison Platinum Service Co Ltd

    -

    2 times for each bill number

    Kai Shing Management Services Limited

    -

    2 times for each bill number

    Chi Fu Fa Yuen Limited

    -

    2 times for each bill number

    Supreme Management Services Limited

    -

    2 times for each bill number

    Hong Lok Yuen Property Management Company Limited

    -

    2 times for each bill number

    Estate-Care Property Management Limited

    -

    2 times for each bill number

    MTR CORPORATION-Property Management

    -

    3 times for each bill number

    Royal Elite Service Company Limited

    -

    2 times for each bill number

    Grandeur Property Management Co Ltd

    -

    2 times for each bill number

    Hong Yip Service Company Limited

    -

    2 times for each bill number

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