DBS FX Online Trading Platform

User Guide

How to access online FX service?
How to place FX market order?
How to view FX currency chart?
How to add new currency pair to my FX watchlist?
How to edit my FX watchlist?
How to check the latest status of FX market order or limit order placed?

FAQ

Scope of FX Online Services
  1. What kind of online FX services does DBS provide?
    DBS provides comprehensive online 24/7 FX services on DBS iBanking and DBS digibank, which includes real-time rate streaming, FX watchlist, FX price alert, FX Order watch service and FX chart.
  2. Who can use FX services?
    Any DBS customers with a deposit account (including Current Account, Savings Account, Save and Cheque Account, Multi-Currency Savings Accounts & Renminbi Savings Account) or a Wealth Management Account can use the new online FX service.
  3. Where can I locate FX services?
    You can get into the FX services via the following entry points.

    DBS digibank HK:
    1. Home page Quicklink > Foreign Exchange
    2. Pay & Transfer > Foreign Exchange
    3. Invest > Foreign Exchange

    DBS iBanking:
    1. Invest > Foreign Exchange
    2. Banking > Quicklink > Foreign Exchange
    3. Banking > Transfer > Foreign Exchange
    4. Banking > Invest > Foreign Exchange
  4. What are the operating hours of the online FX services?
    FX Market Order and FX Order Watch are available 24x7, so you can submit your FX order anytime.

    *Please note that all the FX services between Wealth Management Account and deposit account are unavailable from 11:59pm on the last bank business day of the month to 3:00am on the first bank business day of next month.
FX Watchlist
  1. What is FX Watchlist?
    FX Watchlist allows you to easily monitor the market trend of FX currency pairs. You can customise your own FX watchlist by adding new currency pair(s) or removing existing currency pair(s). The FX Watchlist can be found on the landing page, and the currency rate is refreshed regularly*, so that you can get the most updated rate of your preferred currency pair(s).

    *The currency rates on the FX Watchlist will be refreshed every 5 seconds and lasts for 3 minutes. After 3 minutes, you will need to click the “Refresh” button to continue the rate refreshing function.
  2. How many currency pairs can be added to the FX Watchlist?
    Up to 20 currency pairs.
FX Chart
  1. What is FX Chart?
    FX Chart provides an interactive graphical representation of the price movement of currency pairs, helping you to conduct analyses and make informed trading decisions. Three popular chart types and seven common technical indicators are available. You can customise timeframes, technical indicators and other features to view and study FX markets flexibly.