Invest | Help & Support | DBS Bank Hong Kong

General enquiries of Investment Fund Trading: You may find the general enquiries of investment fund trading here.
Usage of fund analytical tool: You may find some key information on fund analytical tool.

General enquiries of eIPO: You may find the general enquiries of eIPO here.
How to apply for eIPO via DBS iBanking?: You can now subscribe to the different IPO shares via DBS iBanking, the handling fee per subscription is HK$50.

What is Financial Needs Analysis (FNA)?: Our Financial Needs Analysis is an objective assessment of your risk profile based on your willingness and capability to accept investment risk as well as your return objective and the associated level of risk required to achieve the return. The indicated risk profile will form the basis for selection of the appropriate investment products for you but you can choose a more prudent risk profile class.
You can visit the following website to get more information about the FNA and product risk rating.
https://www.dbs.com.hk/personal/investments/fna
How to conduct Financial Needs Analysis on DBS digibank HK and DBS iBanking?: On DBS digibank HK, please visit the Investment Account Management (IAM) page, then update FNA by tapping <Access Now> or <Update> on <Finance Need Analysis>.
on DBS iBanking, please navigate to <Banking> on the top menu bar, then click on <Invest> and select <Conduct Financial Need Analysis>.
Do I need to update my FNA?: Yes, your FNA will be valid for two years. Please update your FNA before it expires or when there is any change to your financial situation.
How long does it take to complete an FNA?: The entire process to complete an FNA normally takes around 10 to 15 minutes to complete.
Can I retrieve my FNA record after I have submitted the FNA online?: Yes. You can review your latest FNA record on DBS iBanking upon submission. You can click on <Banking>, then tab on <Invest>, select <Conduct Finance Needs Analysis>, then scroll down to find your FNA record.

General enquiries of Stock Watch: You may find the general enquiries of Stock Watch here.

Check my order status: You may check your order status through DBS iBanking or call to our hotlines.
How to find Research articles with DBS iBanking through "Market Information"?: It is free to get real-time detailed quotes, access major indices, top movers, research, market news and announcements, warrants and IPO information
Check stock balance and other enquiry: You may check your stock balance through DBS iBanking.
General enquiries of Corporate Action/ Nominee Services: You may find the general enquiries of Corporate Action/ Nominee Services here.
General enquiries of Dual Tranche, Dual Counter Model: You may find the general enquiries of Dual Tranche, Dual Counter Model here.
General enquiries of internet securities trading: You may find other general enquiries related to internet securities trading here.
General enquiries of Market Information: You may find the general enquiries of Market Information here.
General enquiries of Settlement: You may find your general enquiries of settlement here.
General enquiries of Shanghai-Hong Kong Stock Connect: You may find the general enquiries of Shanghai-Hong Kong Stock Connect here.
Set up your Securities Order Confirmation service: You may set up your Securities Order Confirmation service through DBS iBanking.
Trade Hong Kong stocks through DBS iBanking: Simply open a Treasures Priority Banking account or DBS Wealth Account with a securities account and register for our DBS iBanking services.
What are the trading hours and can I place orders outside trading hours?: You may refer the trading hours for securities listed on the Hong Kong Stock Exchange (SEHK).
What circumstances will an order placed via DBS iBanking be rejected?: Your order could be rejected under any of the following circumstances (for illustration only and not exhaustive).
What is a Market Order (MO)?: A MO helps customers buy or sell stocks at the prevailing market price immediately without setting a limit price. This order will be placed at the prevailing market price by default.
What is a Stop Loss Order (SLO)?: A SLO helps minimize the loss in a volatile market. Basically it is a sell order with a pre-set selling price range.
What is an At-auction Limit Order (ALO)?: You can place an ALO during the Pre-opening Session and CAS, with a specified price. It may be matched in price and time priority at the final Indicative Equilibrium Price (IEP)* and Indicative Equilibrium Volume (IEV)**.
What is an Enhanced Limit Order (ELO)?: An ELO allows matching of up to ten price queues at a time. An ELO's ask order price can be entered at 9 spreads lower than the current bid, or the bid order price can be entered at 9 spreads higher than the current ask price. Any unfilled ELO will be stored in the system as a normal Limit Order at the input order price for queuing.
How to search for Top 10 Movers with DBS iBanking through Market Information?: It is free to get detailed quotes, access major indices, top movers, research, market news and announcements, warrants and IPO information.

How to apply for "Wealth Management Accounts"?: As a brand-new wealth platform especially for DBS Treasures customers, the Wealth Management Accounts is designed to give you more control of your wealth anytime, anywhere. How to apply: Make an appointment via DBS webpage for Wealth Management Accounts opening.