General enquiries of Investment Fund Trading

You may find the general enquiries of investment fund trading here.

What is an investment fund?

An investment fund is also known as a unit trust or mutual fund, which pools together the resources from individual investors and is managed by professional fund managers. Investors can choose from an array of funds which invest in equities, bonds, currencies and derivatives, etc.

How can I subscribe online for an investment fund at DBS?

If you have a Wealth Management Account (WMA), you can conduct online fund subscription through DBS iBanking or DBS digibank HK app.

Have not got a WMA? Please open an account with us now:
For DBS Account/DBS Treasures customers, please do so via one of our branches or DBS iBanking. You can also visit the following link for more information: https://www.dbs.com.hk/personal/support/invest-new-to-wma.html

For DBS Treasures Private Client/DBS Private Bank clients*, please visit https://www.dbs.com.hk/treasures-private-client/dbs-forms/contact-me-wealth.page and our Relationship Managers will reach out to you shortly.

*In Hong Kong, DBS Private Bank is the private banking division of DBS Bank (Hong Kong) Limited.

What instructions can I submit for investment fund trading via DBS iBanking or DBS digibank HK app?

You can subscribe funds (both in lumpsum & Regular Fund Investment Plan), redeem and switch investment funds distributed by DBS via DBS digibank HK app. For DBS iBanking, you can subscribe funds in lumpsum and redeem funds.
DBS is offering a wide range of investment funds covering Equity Funds, Fixed Income Funds, Balanced Funds and Alternative Funds for your selection.

Can I subscribe/redeem/switch investment funds at any time via DBS iBanking or DBS digibank HK app?

Yes. You may put through your instruction anytime. However, the order will be processed in accordance with the cut off time of the fund prescribed by the Bank. Any order received by the Bank after the cut off time will be processed on the next business day.

For lumpsum fund subscription/switching/redemption via DBS iBanking or DBS digibank HK app, the cut off time is 3pm Hong Kong Time and may be subject to change from time to time without prior notice.
In relation to Regular Fund Investment Plan, for a newly created order, the earliest start date of a plan you can select is the next calendar day, except 29th, 30th and 31st of each month.

What is the minimum investment amount for fund subscription via DBS iBanking or DBS digibank HK app?

For lumpsum fund subscription, HK$5,000 or its equivalent in foreign currency. For Regular Fund Investment Plan (RFIP), HK$1,000 or its equivalent in foreign currency in each investment cycle.

How can I search for funds on DBS iBanking or DBS digibank HK?

You can search for funds by fund name, fund code or International Securities Identification Number (ISIN) through the search bar on DBS digibank HK app or DBS iBanking. You can also filter funds by asset class, sector, geography, DBS product risk rating, etc.

Can I amend / cancel my order online?

For lumpsum fund subscription/switching/redemption:
Once you have submitted the order instruction, you cannot amend or cancel the order online. You may, however, effect an amendment or cancellation by:
For DBS Account / DBS Treasures customers - visiting any of our branches for processing.
For DBS Treasures Private Client and DBS Private Bank* clients - contacting your Relationship Manager.

For Regular Fund Investment Plan:
You can terminate your plan via DBS digibank HK app.
*In Hong Kong, DBS Private Bank is the private banking division of DBS Bank (Hong Kong) Limited.

What is the subscription/switching/redemption fee required for funds?

You can refer to the subscription/switching fee displayed on the order input page. The respective fee will be deducted from your subscription/switching amount. Currently, there is no fee for fund redemption. However, this is subject to future changes. For details, please refer to the display on the order input page.

How long does it take for my subscription/switching/redemption order to settle?

The settlement period might vary for different fund houses, and you may visit the Order Status page to keep track of your orders:

1. Log in to DBS digibank HK app
2. Tap on on bottom navigation bar
3. Tap on and select on the sub-menu

Note: Switching is only available via DBS digibank HK

Are all fund holdings switchable?

No, not all fund holdings are switchable. You can refer to the trade options available by tapping on the <TRADE> button below your fund holding. <Switch> options will be available if your fund holdings are switchable.
We only allow switching within the same fund house currently. You can select the fund holding you wish to switch out from and tap <Select Fund> to explore the list of funds that you can switch in.
Note: Switching is only available via DBS digibank HK

What is the minimum number of units of my fund holding that I can switch via DBS digibank HK?

Each fund requires a minimum number of units to switch, and it is stated on the order input page. The maximum number of units you can switch is your full fund holding units.

For Regular Fund Investment Plan in DBS digibank HK, what are the investment frequencies that I can choose from?

You can choose to invest with an investment frequency below:

- Once a week
- Every 2 weeks
- Once a month
- Every 2 months
- Every 3 months

For Regular Fund Investment Plan in DBS digibank HK, what start and end dates can I choose?

The earliest start date you can select is the next calendar day upon plan setup, up to one month from the setup day. However, 29th, 30th and 31st of each month are not available for selection.
For end date, the longest end date you can select is up to 5 years from the start date.

I am a DBS Account / DBS Treasures customer with Wealth Management Account. What should I prepare before conducting a fund subscription / switching transaction?

When conducting fund subscription / switching transactions in Wealth Management Account via DBS iBanking or DBS digibank HK app, DBS will conduct a suitability assessment on DBS Account / DBS Treasures customer and on the investment fund. Therefore, a customer must have a valid Financial Need Analysis. Apart from visiting our Branch or contacting your Relationship Manager, a customer can also complete/update Financial Need Analysis via DBS iBanking and DBS digibank HK app.

In addition, a customer must also have a valid result from the Vulnerable Customer Assessment. If the customer is deemed to be a vulnerable customer, we will decide whether or not to arrange a Relationship Manager to assist the customer in conducting an investment transaction to ensure the customer clearly understands the product features and risks.
To complete a Vulnerable Customer Assessment, please visit one of our branches or call our Customer Service Hotline at 2290 8304 (9:00 am - 6:00 pm on Monday to Friday, 9:00 am - 1:00 pm on Saturday, except public holidays) to arrange.

What is suitability assessment? (Only applicable to DBS Account / DBS Treasures customers with Wealth Management Account)

Suitability assessment is a process matching the investment product with the client’s personal circumstances and risk tolerance.
DBS conducts suitability assessments before an investment transaction, based on the customer’s risk tolerance level, investment objectives, investment period, investment experience, and asset concentration.

Should there be any mismatch in the suitability assessment (e.g. product risk rating is higher than customer’s risk tolerance level), a customer may be required to conduct the investment transaction with his/her Relationship Manager to ensure the customer clearly understands the product features and risks.

Why do I find that I can only redeem / view my investment fund holding in my Investment Fund Account via DBS iBanking, and cannot perform any new fund subscription / switching transactions?

You can now conduct fund transactions under your Wealth Management Account (WMA), through our DBS iBanking or DBS digibank HK app.

Have not got a WMA? Please open an account with us now:
For DBS Treasures customers, please visit one of our branches or visit our DBS iBanking. You can also visit the following link for more information: https://www.dbs.com.hk/personal/support/invest-new-to-wma.html

For DBS Treasures Private Client and DBS Private Bank clients*, please visit https://www.dbs.com.hk/treasures-private-client/dbs-forms/contact-me-wealth.page and our Relationship Managers will reach out to you shortly.
For DBS Account customers, you can still place orders at any of our branches or call our Customer Service Hotline at (852) 2290 8888 (press 3 after language selection) for enquiries. You may also consider upgrading to become a DBS Treasures client /DBS Treasures Private Client and opening a Wealth Management Account to enjoy more comprehensive online banking services.

*In Hong Kong, DBS Private Bank is the private banking division of DBS Bank (Hong Kong) Limited.

What should I do if the investment trading service on DBS iBanking or DBS digibank HK app is not responding?

For DBS Account / DBS Treasures customers, you can still place orders at any of our branches or call our Customer Service Hotline at (852) 2290 8888 (press 3 after language selection) for enquiries.

For DBS Treasures Private Client and DBS Private Bank* clients, please contact your Relationship Manager.

*In Hong Kong, DBS Private Bank is the private banking division of DBS Bank (Hong Kong) Limited.

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