DBS Bank (Hong Kong) Limited is a wholly owned subsidiary of DBS Bank Ltd. and is regulated by the Hong Kong Monetary Authority (HKMA). DBS will follow and comply with the regulations and guidelines defined by HKMA.

As long as you are a DBS consumer banking customer, you can register for DBS iBanking. Click here for more details.

If you have access to the Internet with a recommended browser, you will be able to access DBS iBanking from almost anywhere in the world.

Our key services include:

• Account Information Summary

• Fund Transfer

• Payment Services

• Credit Card Services

• Investment Services

• Time Deposit

• Guide to Application Forms

• Perform Service Request

• Customer Service

For more details, please refer to our User Guide.

English and Traditional Chinese.

DBS iBanking is available 24 hours a day, but some transactions may have specific service hours. Please refer to the service hour table for details.

DBS iBanking is a free service. Charges will only be levied for designated services. For details, please refer to the Bank Charges Schedule.

DBS consumer banking customers can apply/register for the service in one of the following ways:

(a) Register through DBS iBanking / DBS digibank HK:

1. Get ready your:

• ATM card number and ATM PIN, or

• Credit Card number and Card Expiry Date, or

• Cashline Card number and Card Expiry Date

2. Go to DBS iBanking / DBS digibank HK login page and click "Get Started" to register for the service

3. Start using DBS iBanking / DBS digibank HK service as soon as your registration is completed

(b) Apply at a DBS branch:

1. You can download ”DBS iBanking Application Form” here, sign and submit the completed form in person through branches

2. Please click the "Get Started" button on the DBS iBanking login page on the next business day and then use the Initial Username or Secure Device^ to activate your iBanking service.

^ If you have a registered Secure Device, you can use it for authentication. Please follow the instructions to proceed.

Important Note:

If you are a joint name account customer, please visit any of our branches and apply for DBS iBanking service.

Visit Online Demo for more details.

Joint deposit accounts and investment accounts (excluding securities accounts and investment fund accounts) that do not require joint signatures are automatically added to your DBS iBanking profiles. To add other joint-name accounts to your DBS iBanking profile, please download “DBS iBanking Application Form” here and return the completed form to any of our branches.

Yes, you can call our service hotline 2290 8888 or download “DBS iBanking Service Request Form” here and return the completed form to any of our branches to temporarily suspend your DBS iBanking account.

If you want to resume the service afterwards, simply submit the same Service Request Form.

You can register by following the steps below:

1. Visit our DBS iBanking / DBS digibank HK login page and click on "Register"

2. Enter your personal information for identity verification. Read and accept the Terms and Conditions

3. Enter the required credentials for authentication

4. Set your username and password, confirm your registered mobile phone number and enter your email address

5. An SMS One Time Password (OTP) will be sent to your registered mobile phone number. Verify the details shown on the page and enter the OTP to complete the registration

Visit Online Demo for more details.

You will not be able to register. A message will pop up asking you to click "OK" to terminate your registration or "Cancel" to accept and continue with your registration.

You only need one card, which can be any one of those. However, if you have a single-name DBS bank account, you are required to provide your ATM card number.

Important Note:

If you have a bank account but not an ATM card, or your ATM card is not a single-name ATM card, please register by visiting any of our branches and completing the DBS iBanking Application Form.

If you possess a DBS ATM card, credit card or a DBS Cashline card, you can simply enter a valid passport number for identity verification in the online registration process.

Yes. You can always adjust these limits through "Manage Transaction Limit" under "Preferences" after logging on to iBanking. You need to use secure device and One Time Password (OTP) for these limits adjustment are required.

Yes. You are required to register your mobile phone number for receiving One Time Password (OTP). Depending on your security setting, you may be asked to enter an OTP when you log in to DBS iBanking / DBS digibank HK or perform designated transactions.

If you leave your PC idle for a period of time, a message will pop up prompting you to continue with your registration. If no response is received within a set period of time, the system will automatically terminate the registration to prevent unauthorised access. You will need to restart the registration to complete the application.

There is a reference number associated with every successful online registration.

You can register by following the steps below:

1. Visit our DBS iBanking / DBS digibank HK login page and click on "Register"

2. Enter your personal information for identity verification. Read and accept the Terms and Conditions

3. Enter the Initial Username or use the Secure Device for authentication* or ATM Card number and ATM PIN, or Credit Card number and Card Expiry Date, or Cashline Card number and Card Expiry Date.

4. Set your username and password, confirm your registered mobile phone number and enter your email address

5. An SMS One Time Password (OTP) will be sent to your registered mobile phone number. Verify the details shown on the page and enter the SMS OTP provided to complete the activation

* If you have a registered Secure Device, you can use it for authentication. Please follow the instructions to proceed.

You may control your DBS account to be displayed at DBS iBanking or not

To control your account display, please follow the below steps:

1. Login DBS iBanking and choose “Manage Account Display” under “Preferences"
   
2. Select account to be displayed or not
   
3. Confirm details and submit
   
4. Transaction Completed
   

You many update different personal information through DBS iBanking at your fingertips anytime and anywhere

• Residential Address
• Correspondence Address
• Residential Phone Number
• Mobile Phone Number
• Office Phone Number
• Fax Number
• Email Address

Simply select “Update Personal Details” under “Preferences” to complete the updating (transaction authentication with Digital Token or Secure Device is required).

• Download and filled DBS iBanking service request form

• Submit the completed form in branches

Note:

• Your request will normally be processed in 4 working days upon our receipt of the duly completed form.

• Download and filled DBS iBanking service request form

• Submit the completed form in branches

Note:

• Your request will normally be processed in 4 working days upon our receipt of the duly completed form.