FAQ for the Termination of Manulife Credit Card Features (Autopay of monthly premium and CreditShield)

  1. Why will the autopay of monthly premium of Manulife Credit Card be discontinued?
  2. As a business decision of the Bank, the autopay of monthly premium of Manulife Credit Card will be discontinued on 31 December 2024.


  3. How can I settle the payment of Manulife premium after the Manulife Credit Card autopay termination?
  4. If you have a DBS banking account, you can contact Manulife for the premium autopay arrangement, or you may change to other payment methods supported by Manulife.


  5. Can I still use Manulife Credit Card to settle Manulife premium payment to earn DBS$?
  6. You can settle insurance payment through DBS iBanking or DBS digibank HK. However, this is a bill payment service which is not eligible to earn DBS$.


  7. How to use Manulife Credit Card to settle premium payment and earn DBS$?
  8. For premium payment to other insurance merchants (not bill payment through online or any other digital methods), you can still earn 1X DBS$, subject to our DBS$ Reward Scheme Terms and Conditions.


  9. Why will the CreditShield of Manulife Credit Card be discontinued? How does this impact to me?
  10. As a business decision of the Bank, the CreditShield of Manulife Credit Card will be discontinued on 31 December 2024. Credit Shield services includes the full waiver of outstanding balance upon total disablement or death and waiver of minimum payment amount if you are recovering from suffering a temporary disablement, subject to the provision of CreditShield. If applicable, you must submit the claims application to Manulife within 60 days after the occurrence of Insured in total disablement, death, or temporary disablement.


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