Things you should know before credit card cancellation
You need to settle your full credit card balance, burn your DBS$/COMPASS Dollar before card cancellation.
If you want to cancel your credit card, you need to settle your full credit card balance first and note:
To borrow or not to borrow? Borrow only if you can repay !
For Principal cardholder
- DBS$/COMPASS Dollar/Cash Rebate, spending offer will be forfeited
- Please contact merchant directly if you have any auto pay transaction via this credit card
- All supplementary card/Internet Account/Private Label Card under the same account will also be cancelled
- If your account linked with AAVS (Octopus Automatic Add-Value Service), then the linked Octopus card will be blocked after the credit card has been cancelled. You need to re-apply for the Octopus Card. Therefore you might need to transfer AAVS to other financial institution to avoid any inconvenience caused before cancellation of our credit card.
- If your account has credit balance, you can request a refund cheque through our customer service hotline.
- Early repayment handling fee (HKD150)
For Supplementary cardholder
- DBS$/COMPASS Dollar/Cash Rebate, spending offer will be forfeited
- Please contact merchant directly if you have any auto pay transaction via this credit card
- If your account linked with AAVS (Octopus Automatic Add-Value Service), then the linked Octopus card will be blocked after the credit card has been cancelled. You need to re-apply for the Octopus Card. Therefore you may need to transfer AAVS to other financial institution to avoid any inconvenience caused before cancellation of our credit card.
- Early repayment handling fee (HKD150)
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