Bank
Digital Services
DBS digibank HK

Getting Started

How to register DBS digibank HK

Step 1

Click Register.

Click Register.

Step 2

Input HKID or Passport number and date of birth.

Input HKID or Passport number and date of birth.

Step 3

Select ATM Card or Initial Username.

Select ATM Card or Initial Username.

Step 4

If you have an ATM card, you can input ATM Card and ATM PIN for registration.

If you have an ATM card, you can input ATM Card and ATM PIN for registration.

Step 5

If you submit the iBanking application form to RM, you will receive an SMS with Initial Username. Input your Initial Username for registration.

If you submit the iBanking application form to RM, you will receive an SMS with Initial Username. Input your Initial Username for registration.

 

Set up Digital Token

Step 1

Log in to the DBS digibank HK app and tap More to select Manage Digital Token. Click Set Up Now to proceed Digital Token setup

Log in to the DBS digibank HK app and tap More to select Manage Digital Token. Click Set Up Now to proceed Digital Token setup

Step 2

Enter the 6-digit email One-Time Password (OTP) sent to your registered email address.

Enter the 6-digit email One-Time Password (OTP) sent to your registered email address.

Step 3

Enter the 6-digit One-Time Password (OTP) sent to your registered mobile via SMS.

Enter the 6-digit One-Time Password (OTP) sent to your registered mobile via SMS.

Step 4

You’re ready for your first transaction.

You’re ready for your first transaction.

Frequently Asked Questions

What is online account opening via DBS digibank HK?
Online account opening via DBS digibank HK allows you to join DBS Treasures anytime, anywhere.
What should I do if I have forgotten my DBS digibank HK username and password?
Forgotten Username:

You can retrieve your username via DBS digibank HK. Please click Forgot "Username" on the login page to retrieve username.

Get ready your:

  • ATM Card number and ATM PIN, or
  • Credit Card number and Card Expiry Date, or
  • Cashline Card number and Card Expiry Date, or
  • Secure Device

You may also contact our 24-hour Customer Service Hotline at (852) 2290 8888 or complete and return the DBS iBanking Service Request Form to any of our branches to retrieve your username.

Forgotten Password:

You can reset your password via DBS digibank HK. Please click Forgot "Password" on the login page to reset it.

Get ready your:

  • ATM Card number and ATM PIN, or
  • Credit Card number and Card Expiry Date, or
  • Cashline Card number and Card Expiry Date, or
  • Secure Device

You may also complete and return the DBS iBanking Service Request Form to any of our branches to reset your password.

What should I do if Face ID isn't working?

For technical support of Face ID, please refer to Apple’s article If Face ID isn't working on your iPhone X or later.

What is the Digital Token?
The Digital Token is a security enhancement, which enables you to use your mobile phone to authenticate all your bank transactions, both online and on your Mobile.
What is Peek Balance?
Peek Balance lets you check your preferred account balance with a simple swipe on your smartphone or Apple Watch. No login required! You can select your preferred account from your DBS deposit or credit card accounts.
Is there any daily limit for transactions conducted via DBS digibank HK?
The daily limit for DBS digibank HK is shared with DBS iBanking.  Please log on to DBS iBanking for details of your daily limit.

Disclaimers

Risk Disclosure and Important Notice

Investment involves risks. The above information is not and shall not be considered as investment advice. It does not constitute any offer or solicitation of offer to subscribe, transact or redeem any investment product. Past performances are not indicative of future performances. You should carefully read the product offering documentation, the account terms and conditions and the product terms and conditions for detailed product information and risk factors prior to making any investment. If you have any doubt on this material or any product offering documentation, you should seek independent professional advice.

Securities trading is an investment which involves risks. The prices of stocks fluctuate, sometimes dramatically. The price of a stock may move up or down and may become valueless. It is as likely that losses will be incurred rather than profits made as a result of trading stocks. The investment decision is yours but you should not invest in any securities unless you have taken into account that the relevant investment product is suitable for you having regard to your financial situation, investment experience and investment objectives.

Customers should be aware that the prices of the Callable Bull / Bear Contracts and Warrants may fall in value as rapidly as they may rise and holders may sustain a total loss of their investment. The Bank does not provide securities advisory service. Any person considering an investment should seek independent advice on the investment suitability when considered necessary.

Foreign exchange involves risks. Customers should note that foreign exchange may incur loss due to the fluctuation of exchange rate.

RMB currently may not be freely convertible and is subject to exchange controls and restrictions. There is no guarantee that RMB will not depreciate. If you convert Hong Kong Dollar or any other currency into RMB so as to invest in a RMB product and subsequently convert the RMB sale proceeds back into Hong Kong Dollar or any other currency, you may suffer a loss if RMB depreciates against Hong Kong Dollar or other currency.

Security Alert

Our bank has strict security standards and procedures to ensure unauthorised access to customer information is prevented. We will never ask our customers to provide or validate their personal and/or account related information (e.g. ID number, passwords or account number) by e-mails or through any hyperlinks embedded in such e-mails. You are advised only to contact us through our official web-site domain address (www.dbs.com/hk) and not to use any such e-mails or hyperlinks. Please report immediately to us on 2290 8888 if you receive any such e-mail.

The screen images in this website are for reference only. Your DBS iBanking portfolio view will depend on your product holdings with our bank.

Apple, the Apple logo, iPhone, Apple Watch, Touch ID and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

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