DBS Credit Cards and Personal Loan Products eLetter

Frequently Asked Questions

What is an eLetter?
An eLetter is a digital version of our letters that will be delivered to you through DBS Card+ App. The eLetter offers the convenience of instant access and managing your letters digitally.
Do I need to pay for using the eLetter service?
This service is free of charge.
Why am I receiving eLetter?
To help you save time handling paper correspondence and reduce paper consumption to protect the environment, we will replace paper letter with eLetter. You will automatically subscribe to eLetter once you have registered and activated your DBS Card+ account.
What letters are eligible for eLetter?

Subject to the conditions and restrictions established by us from time to time, we may send eLetter to you in respect of credit card and personal loan products or services, as we deem appropriate, by electronic means.

Click here to check the list of service areas where eLetters are available, which is updated from time to time.