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ServicePhone Number/
Email Address		Hotline Service Hours Service Hours

DBS Account
Customer Service Hotline

 

icon Need help with DBS Account? 
Check out our Help and Support page

2290 8888Mon to Fri : 9:00am - 8:00pmSat : 9:00am - 3:00pm

General Banking Enquiry
Customer Service Hotline

 

icon Need help with Banking? 
Check out our Help & Support page

2290 8888
[email protected]		Mon to Fri : 9:00am - 8:00pmSat : 9:00am - 3:00pm
Bogus Calls Enquiry2290 834524 Hours

Credit Card
Customer Service Hotline

 

iconNeed help with Credit card? 
Check out our Help & Support page

2290 8888
[email protected]		24 Hours

Report Lost Card Hotline

 

icon iBanking User can replacement credit card here:

  1. Report lost/stolen with credit card replacement
  2. Replace damaged/expired credit card
2832 660324 Hours

DBS iBanking

 

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Check out our Help & Support page

2290 888824 Hours
Merchant Hotline3668 0100
[email protected]		Mon to Fri: 9:00am - 5:30pm
Credit Card
Low Interest Loans Application Hotline 		2290 8222
Fax : 2835 7943		Mon to Fri : 9:00am - 6:30pm
Sat : 9:00am - 1:00pm

Loans Application Hotline

 

icon Need help with Loan? 
Check out our Help & Support page

2290 8111Mon to Fri : 9:00 - 6:30pm Sat : 9:00 - 1:00pm 

Mortgage Direct Hotline

 

icon Need help with Mortgage? 
Check out our Help & Support page

2961 2288Mon to Fri : 9:00am - 6:00pmSat : 9:00am - 1:00pm 
Vehicle Finance3668 0800Mon to Fri : 8:30am - 5:00pm
DBS BusinessCare2290 8068Mon to Fri : 9:00am - 6:00pm
Sat : 9:00am - 1:00pm
Media Enquiry[email protected]Mon to Fri : 9:00am - 5:30pm
Suggestions and complaints29612377
[email protected]
Fax: 23281470		Mon to Fri : 9:00am - 6:00pm
Sat : 9:00am - 1:00pm
 
  • Contact us online
  • Contact us via post
    DBS Bank (Hong Kong) Limited
    G.P.O Box 400, Hong Kong
    Attn: Customer Feedback Management / Complaints Officer
 Audit Confirmation requestMail the form "Request For Bank Confirmation of Information For Audit Purposes" of Hong Kong Institute of Certified Public Accountants (HKICPA) to:

DBS Bank (Hong Kong) Limited
Corporate Loans Operations - Bank Confirmation
Level 7, Two Harbour Square,
180 Wai Yip Street, Kwun Tong, Kowloon
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