DBS ATM Service

DBS ATM Service

Services and BenefitsBanking Services via our ATM Networks, including:

Cash withdrawal (HKD/RMB)

Jetco Cardless Withdrawal⁴

Cash / Cheque deposit* via ATM Card / ATM QR

Balance enquiry

Funds transfer *

Cheque book/statement request

Overseas Transaction Setting

JET payment service (including credit card payment, bill payment and charity donation)

* The name of the recipient account is shown on the advice for your easy reference

DBS ATM Card - Services and Benefits

Manage up to 10 accounts through the JETCO ATMs in Hong Kong, Macau, and China, and China UnionPay ATMs around the globe

Make payment through the EPS and China UnionPay's merchant Point-of-sale (POS) terminals and Payment-by-phone services (PPS)

Preset daily limits for cash withdrawal, funds transfer and payments

Simpler cash withdrawal service with "Fast Cash Card" for seniors aged 65 or above

No annual card fee

Service Overview

ATM network

Services

Applicable accounts

Handling fee per cash withdrawal transaction

DBS ATMs in Hong Kong

Cash withdrawal(HKD/RMB)¹
Jetco Cardless Withdrawal⁴
Cash / Cheque Deposits³via ATM Card / ATM QR
Funds transfer
Balance enquiry
Cheque book / statement request
Password change
JET payment
Fast Cash Service²

HKD Account
RMB Account

Free

JETCO

Cash withdrawal¹
Funds transfer
Balance enquiry
Cheque book / statement request
Password change
JET payment
Fast Cash Service²

HKD Account

In Hong Kong: Free
Outside Hong Kong: HK$25 handling fee per transaction

China UnionPay

Cash withdrawal
Balance enquiry
POS payment at China UnionPay merchant terminal

HKD Account⁵
RMB Account⁶

From HKD Account: HK$15 handling fee per transaction
From RMB Account: RMB15 handling fee per transaction

Limit Overview

Services

Daily limits per ATM card

ATM cash withdrawal (HKD/RMB)

HKD Account: HK$20,000
RMB Account: RMB20,000

Funds transfer to account(s) linked to the ATM card

HK$200,000 (including funds transfer to DBS Credit Card Accounts for bill payment)

Funds transfer to account(s) not linked to the ATM card

HK$50,000 (including funds transfer to self-named accounts not linked to the ATM card, third party accounts, and JET payment via ATM)

Jet payments

POS payment at EPS merchant terminals

HKD Account: HK$50,000 (including up to HK$50,000 Jockey Club CIT Telebet transactions and cash voucher purchase*)
RMB Account: RMB50,000 (only applicable to POS payment at China UnionPay merchant terminals)

*Currently preset at HK$0

POS payment at China UnionPay merchant terminals

PPS debit and eIPO via ATM

Total: HK$100,000

Useful Links

ATM Security Recommendations

ATM Card Application Form

ATM Card Maintenance/Cancellation Form

Enhanced Security of Overseas Automatic Teller Machine (“ATM”) Transactions

Important Notice for ATM Chip Card Replacement

Tutorial of DBS ATM Services

Terms and Conditions for ATM QR Services

The minimum withdrawal amount is HK$100/RMB100 for DBS ATMs and HK$400/RMB400 for other ATMs.
Only applicable to Fast Cash cardholders

Deposit limits of different channels :

Deposit Channel	Maximum Amount per Transaction	Maximum number of Cheques / Notes Accepted per Transaction	Daily Cash Deposit Limit per Account
Cash Deposit	Not Applicable	100 Notes	HKD100,000
Cheque Deposit	HKD999,999,999 USD99,999,999	25 Cheques	Not Applicable

DBS ATMs support JETCO Cardless Withdrawal service, however, DBS digibank HK does not support setting cardless withdrawal instruction.
Only applicable to the DBS ATM Card with HKD Account registered as the first account
Only applicable to ATMs/POS terminals in Mainland China
Cheque deposit will be processed on the following clearing day after cut-off time. Please refer to the cut-off time indicated on the ATMs.
ATM transactions shall be cut-off at 11:30pm from Monday to Saturday (unless otherwise indicated). Transactions processed after the cut-off time will be booked / recorded as a transaction conducted on the following bank business day.
Cash withdrawal at an ATM outside Hong Kong or POS payment made at a merchant terminal outside Hong Kong will be paid in local currency. If the transaction involves currency exchange, the exchange rate will be determined by the relevant network.
The dispensing limits of ATMs in different countries or regions may be different.
Making POS payment with DBS ATM cards at China UnionPay's merchant terminals over the "Discover" network is currently not supported.
ATM cards with China UnionPay logo may access ATMs of China UnionPay network in mainland China.
For ATMs which support multiple ATM networks, the financial institution that the ATM belongs shall determine through which ATM network shall an ATM service request be performed. Fees and Charges may apply based on the ATM network used.
Please refer to our Bank Charges Schedule for other ATM related charges.

Remark:
You should ensure security of your ATM card, Personal Identity Number (“PIN”) and Telephone Identity Number (“TIN”). Fraudsters who have stolen / duplicated your ATM card may impersonate a bank staff to obtain your PIN and / or TIN. Please note that DBS staff will NOT ask customers for their PINs or TINs for any purpose. Please call our customer service hotline at 2290 8888 if you have any questions.

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