Loan Services

DBS IDEAL Loan Services is a one-stop solution for DBS Corporate and SME customers to fulfil their business loan-related transaction requests online without the need to send any physical instruction or visit the branch.

On DBS IDEAL Loan Services, you can:

• Access a comprehensive range of online business loan services for SMEs, including enquiries of outstanding loan facilities
• Submit loan transaction requests such as new loan drawdown*, loan rollover, interest rate fixing, scheduled payment, and early loan settlement (partial/full)
• Submit loan transaction requests such as new loan booking & drawdown, loan rollover, rate fixing, scheduled payments, and early loan settlement (partial/full)
• Obtain instant notification of transaction status via email and SMS upon completion of processing
• Retrieve historical business transactions made on your loan accounts

*Syndicated Loans, Property loans and Equipment Financing are excluded.

All DBS Corporate and SME customers having outstanding loan facilities with the Bank can apply for DBS IDEAL Loan Enquiry & Transaction Services to access the full suite of online transaction services available on the DBS IDEAL platform.

DBS IDEAL Loan Services supports the following requests for SMEs:

• Enquiry of the outstanding loan amount, interest rate, next payment due date and amount, past transaction and repayment history of principal and interest amount paid, etc.
• New loan booking and drawdown* (within the pre-approved limit)
• Loan rollovers and interest rate fixing 
• Scheduled payments 
• Partial or full loan settlements 
• Manage and control DBS IDEAL user accesses to your company’s loan accounts and online banking functions through the Customer Self Administration module 

*Syndicated Loans, Property loans and Equipment Financing are excluded.

All you need is a DBS IDEAL account to apply for Loan Enquiry & Transaction Services through IDEAL Registration Form or IDEAL Maintenance form.  If you need any assistance, please contact your Relationship Manager or call DBS BusinessCare at 2290 8068.

You may download IDEAL Maintenance form and fill up the relevant sections. In addition, please (1) tick Loan Transaction Maker and/or Loan Transaction Authoriser and Loan Enquiry under “Service(s) and User Profile(s)” section; and (2) select number of Authoriser(s) under “Loan Transactions Authorisation Policy” section.