How do I renew my policy
Learn more about the renewal process of our products
For TravellerShield Annual Travel Insurance, HomeShield Insurance, LandlordShield, MobileShield / Digi Devices Protection, MasterShield Illness Protection, JuniorShield Child Illness Protection, MyShield and PassengerOne, your policy will be automatically renewed. An auto-renewal email notification will be sent to you prior to the policy due date, and the premium will be charged prior to the policy due date.
There is no need to reply to the email if you opt to renew the policy.
Please note that the detailed renewal procedure may differ by product. You may refer to the policy document for more information or contact the respective service hotlines below:
For products underwritten by CHUBB | For products underwritten by MSIG |
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DBS CHUBB Insurance Service Hotline | DBS MSIG InsureDirect Customer Service Hotline |
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