App-to-App e-CNY wallet top-up service

Pay via FPS within a merchant app or webpage/ Top up via FPS within your e-CNY wallet by invoking your own DBS accounts on DBS digibank HK app automatically.


What is App-to-App/ Web-to-App?

App-to-App (ATA)/ Web-to-App (WTA) is a payment function of the FPS. When you access a merchant app or webpage supporting this function via your mobile phone and select FPS when making payment, the DBS digibank HK app in your mobile phone will be invoked automatically for making payment via the FPS.

How does App-to-App/ Web-to-App work?

Watch the video to see how it works or refer to below procedure:

Step 1: Log in to the merchant's app or webpage to purchase goods or services, and select FPS for payment.

Step 2: After choosing FPS for payment, the screen will automatically display the banking apps and e-wallets supporting the FPS ATA/ WTA function in your mobile phone for you to choose.

Step 3: Choose DBS digibank HK app to make payment. The transaction details (including merchant's name and payment amount, etc.) will be displayed directly on the screen. You need to perform identity authentication and authorise the payment after verifying the payment information.

Step 4: Upon completion of payment, click "RETURN TO MERCHANT APP" will return to the merchant's app or webpage automatically to confirm the transaction is done.


What is e-CNY?

e-CNY is the digital form of fiat currency issued by the People's Bank of China (PBoC). Same as the physical form of CNY, e-CNY is also the legal tender of China. DBS Bank (Hong Kong) Limited provides the e-CNY wallet top-up service via FPS. Please click here for more important notes on e-CNY wallet top-up service.

What is e-CNY wallet?

e-CNY wallet is the carrier of e-CNY.

What currencies are supported by App-to-APP e-CNY wallet top-up service?

The service only supports Renminbi (RMB) dollars at the moment. Please perform RMB exchange, then top-up using RMB in your multi-currency savings account.

How to complete the e-CNY top-up transaction?

Choose DBS digibank HK app to top-up e-CNY via e-CNY wallet. The transaction details will be displayed directly on the screen of the DBS digibank HK app. You need to read and agree with the important notes for e-CNY wallet top-up service, perform identity authentication and authorise the payment after verifying the payment information. Upon completion of payment, click "RETURN TO MERCHANT APP" will return to e-CNY wallet to confirm the transaction is done.

When I completed the e-CNY top-up transaction, can I reverse or cancel the transaction?

The e-CNY top-up transaction is irreversible and cannot be cancelled. Please contact your e-CNY wallet operator / provider for assistance related to withdrawal, refund or any access to the funds in the e-CNY wallet.

Related Information

We Welcome your Feedback

Information is easy to understand and find
Information is useful to answer your inquiries completely

Need more help?

Contact support and we'll try to resolve your issue quickly.

Contact Customer Support