The service is currently free of charge.

After you subscribe eStatement/eAdvice successfully via iBanking, your eStatement will take effect from the next statement cycle and your eAdvice will take effect on the next Bank business day.  If your subscription request for statement/advice is made after 11:30pm (to be confirmed) of your statement cut-off date/Bank business day respectively, the request may take effect from second statement/advice following your subscription.

For DBS Private Bank, DBS Treasures Private Clients and DBS Treasures clients with Wealth Management Account:

You will continue to receive paper statements and advice. If you do not wish to receive paper statements and advice, simply download (DBS iBanking eStatement/eAdvice Service Maintenance Form (For Wealth Management Account)), complete and submit for our processing.

For DBS Treasures and DBS Account customers:

Statements and advice will be sent electronically.

For Cashline Revolving Loan Accounts and Credit Card Accounts customers:

The first statement following your subscription will be sent to you both electronically and by mail. Later statements will be sent electronically only.

You can view up to 84 eStatements issued within the past 7 years, and your eAdvice notes issued in the past 31 days.

Adobe Acrobat Reader is required for viewing, printing and saving the eStatements / eAdvice.

Credit card customers who receive at least one paper statement within any calendar year will be charged a Paper Statement Fee on the first statement date of the next calendar year.

Banking customers who receive at least one (i) Consolidated Statement; (ii) Wealth Management Account Consolidated Statement; or (iii) Current and Savings Account Statement within any calendar month will be charged a Paper Statement Fee of HK$20* in the following month.

To avoid paying a Paper Statement Fee, cardholders can opt out from receiving paper statements (this is also applicable to customers who have already received any paper statement in 2023). No fee will be billed.

And, you can simply enrol the eStatement service to avoid paying the Paper Statement Fee for your banking accounts. You will be able to view, download and print out statements via DBS ibanking or DBS digibank HK at any time. Once you have successfully enrolled, you will receive a confirmation email.

Steps to enroll eStatement service:

Step 1: Login to DBS iBanking
Step 2: Select "eStatement" under "My Accounts“
Step 3: Click "Manage eStatement/ eAdvice" and choose to receive e-Copy of your selected account(s)

Once you activate for and login to DBS iBanking service with your Credit Card No. and Card Expiry Date*/Initial Username, your credit card will be automatically be subscribed to receive eStatement only.

By registering and logging in to DBS iBanking service with your Credit Card No. and Card Expiry Date*, your credit card will be automatically be subscribed to receive eStatement only.

If you have already opted out from receiving paper statements for your existing DBS credit card, statement of your newly-opened credit card will automatically be opted out from receiving paper statements, subscription is not required.

Cardholders aged 65 or above or who have opted out of receiving paper statements.