Make credit card payment through phone banking
You could make credit card payment through phone banking services.
You can transfer money through phone banking services:
Customer needs to pre-register via branch to fill in “Phone Banking / Mobile Banking Services Request Form”.( Processing time: 4 working days)
Before make credit card payment through phone banking services, please make sure that you have added your credit card number to phone banking service. You can go to our branches to add credit card number.
If you want to make 3rd party credit card payment, the daily limit is HKD50,000.
The phone banking service time is as below:
|
Instruction date |
Instruction time |
Minimum |
Maximum |
Funds will be received |
|---|---|---|---|---|---|
Credit card payment |
Mon-Sat(except public holidays) |
00:00 - 23:30 |
N/A |
HKD50,000 |
Same day |
Mon-Sat(except public holidays) |
23:31-23:59 |
N/A |
HKD50,000 |
Next working day |
|
Sun & public holiday |
00:00-23:59 |
Call our hotline 2290 8888
- Calling by registered mobile phone:
- In the Personalized Menu, press 2 > 2 > 6 > 3
- Calling by other phones:
- For Cantonese, press: 1 > 2 > 6 > 3
- For Putonghua, press: 2 > 2 > 6 > 3
- For English, press: 3 > 2 > 6 > 3
- Calling by registered mobile phone:
Dial 2961 2338
- For Cantonese, press: 1 > 9 > 2 > 6 > 3
- For Putonghua, press: 2 > 9 > 2 > 6 > 3
- For English, press: 3 > 9 > 2 > 6 > 3
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