DBS Secure Device

Key Benefits

Supreme security with dual authentication

Total peace of mind with Online Money Safe Guarantee

Simpler login to DBS digibank HK

Quicker access to Account Summary via DBS iBanking and DBS digibank HK

What is a Secure Device?

The Secure Device, in addition to the SMS One Time Password (OTP), is implemented as an additional gateway to enhance internet and mobile banking security.

It is implemented as an improvement of the authentication process. For certain internet and mobile banking transactions that require a higher level of authentication, security clearance is further enhanced with the simultaneous use of SMS OTP and the Secure Device.

Security Device with audio capability will be provided to visually impaired customers.

When to use it?With the implementation of the Secure Device, you are required to use your SMS OTP and/or the Secure Device to authenticate your transactions.

		If you have chosen to use Secure Device and/or SMS OTP only for transactions requiring higher security
		What do you need
Transaction Types
Transaction Types		Quick Account Information	Homepage
Banking Services	Account Information Enquiry			OR
	Transaction History Enquiry (up to past 60 days)			OR
	Funds Transfer to My DBS Account			OR
	Set Up eDDA Transfer In with Your Other Bank Account
	Funds Transfer to Registered 3^rd Party Account - Accumulated Transfer Amount < HKD150,000 - Accumulated Transfer Amount ≥ HKD150,000		AND	OR AND
	Funds Transfer to Non-Registered 3^rd Party Account		AND	AND
	Set up Standing Instructions		AND	AND
	24-hour Currency Exchange			OR
	Bill Payment / e-Bill Except Selected Merchant Categories* (Registered or non-registered payees)			OR
	Bill Payment / e-Bill for Selected Merchant Categories* (Registered payees) - Accumulated Payment Amount to Selected Merchants < HKD150,000 - Accumulated Payment Amount to Selected Merchants ≥ HKD150,000		AND	OR AND
	Bill Payment / e-Bill for Selected Merchant Categories* (Non-registered payees)		AND	AND
	Set up Direct Debit Authorisation		AND	AND
	Credit Card - DBS$ Balance Enquiry / Redemption			OR
	Time Deposit			OR
Investment Services	Securities Trading		OR	OR
	Investment Fund Trading
	- View / Trade Investment Fund			OR
	- View Order Status			OR
	- Transaction History Enquiry			OR
	- Subscribe / Redeem / Switch Investment Fund		OR	OR
	eIPO Shares Subscription		OR	OR
eStatement / eAdvice	Change eStatement / eAdvice Subscription Setting		AND	AND
eStatement / eAdvice	View eStatement / eAdvice			OR
Customer Services	Update Personal Details		AND	AND
	Overseas ATM Transaction Setting			AND
	View and Change DBS DBS ibanking Daily Limit (Increase Limit)		AND	AND
	Change Security Setting		OR	OR
Alert Services	Set up / Amend / Delete My Alerts
Alert Services	Update My Alert Contact		AND	AND
Forgot Password	Reset DBS ibanking Password

* Selected Merchant Categories include Banking and Credit Card Services, Credit Services, Securities Broker, and The Hong Kong Jockey Club.

Benefits

Supreme security with dual authentication
You can authenticate most transaction types with either the SMS One Time Password (OTP) or the Secure Device, as you prefer. For certain transactions that require a higher level of authentication, security clearance is further enhanced with the simultaneous use of SMS OTP and Secure Device.

Total peace of mind with Online Money Safe Guarantee*
We are proud to inform you that all your internet and mobile banking transactions will now be automatically covered by the new DBS Online Money Safe Guarantee. In the unlikely event that there is an unauthorised transaction, we will repay the money taken from your account.

* Terms and conditions apply. Please click here for details. This guarantee is given by DBS Bank (Hong Kong) Limited in connection with DBS iBanking and DBS digibank HK.

Simpler login
We have made logging into DBS digibank HK easier. Once you activate your Secure Device, your DBS digibank HK Username and Password will become the same as the ones for DBS iBanking.

Quicker Access
You may now view your Account Summary via DBS iBanking or DBS digibank HK directly upon inputting your Username and Password. The SMS OTP or Secure Device is not required for this.

Useful Links

Security alert

Digital Services: DBS iBanking | DBS digibank HK

Terms and Conditions for DBS iBanking and DBS digibank HK

DBS iBanking Service Hours

DBS Help & Support

DBS Secure Device

Useful Links for Deposits

Useful Links for iBanking

Others

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