Frequently Asked Questions

Can I set up or manage my ProSaver Account(s) at a DBS branch?​
No, you can only set up or manage your ProSaver Account(s) via DBS digibank HK app.
Will I receive an estatement after setting up a ProSaver Account?​

We will send an eAdvice to your email address registered with the bank on the next working day after you have successfully set up a ProSaver Account. You can also check the ProSaver Account details via DBS iBanking/DBS digibank HK app/Bank Statement.

How can I transfer funds to or top up my ProSaver Account?​

You can transfer funds to or top up your ProSaver Account via the local transfer function in DBS digibank HK app using the following two methods:

  1. Tap "Top-up" under “ProSaver” details page, then top up your ProSaver Account on “Local Transfer” page
  2. Tap “Local Transfer” under “Pay and Transfer” page, then select “ProSaver Account”
Will the balance of my ProSaver Account be shown on the Bank Statement ?​

The current balance of your ProSaver Account will be shown on the Bank Statement.

Is Two Factor Authentication(2FA) required to set up a ProSaver Account?​

Yes, 2FA is required to set up a ProSaver Account.