DBS

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The new manual authentication service - MA Express
Get Authenticated more seamlessly
and faster when calling DBS BusinessCare,
and get access to 24/7 digital services in Joy!
Dear Customer,

Want to enjoy fast and safe authentication when calling DBS BusinessCare and have round-the-clock access to our digital services? 
Register today for MA Express (Manual Authentication Express Service)!
With MA Express, you can:
Authenticate yourself quickly when calling DBS BusinessCare Hotline. The call system will automatically recognize your incoming phone number. A One-Time Password* will be sent to your mobile device or to your email inbox. By entering this One-Time Password on the keypad, you will be connected to our customer service agent quickly.
 
Simply use your registered phone number, email address, and a One-Time Password* every time to authenticate in our virtual assistant, Joy. After successful authentication, you can check your account balances and completed transaction history by typing #viewbalance or #viewtransactions.
 
Speak to our customer service agent to register for MA Express!
 
*The One-Time Password will be sent via SMS to the registered mobile devices or via registered email of the designated person.
 

After successfully registering for MA Express, you can follow the steps below to
authenticate and check your account information in Joy.
 
click here to visit Joy.
 
 
wwwdbscomhk
 

Best Bank in Hong Kong
DBS Bank (Hong Kong) Limited, 16/F The Center 99 Queen's Road Central, Hong Kong,
2290 8068, [email protected]

星展銀行(香港)有限公司，香港中環皇后大道中99號中環中心16樓，2290 8068，[email protected]

Please do not reply to this e-mail as this is sent by automated system. If you wish to update your e-mail address with us, please amend your personal contact information via any of our branches or DBS IDEAL Online Banking Platform.

此乃自動系統發出之電子郵件，請勿回覆此電郵。閣下如欲更新電郵地址，請親臨本行任何分行或透過星展 IDEAL網上理財平台更新個人通訊資料。

Security Alert:
Our bank has strict security standards and procedures to ensure unauthorised access to customer information is prevented. We will never ask our customers to provide or validate their personal and/or account related information (e.g. ID number, passwords or account number) by e-mails or through any hyperlinks embedded in such e-mails. You are advised to contact us through our official DBS Bank (Hong Kong) Limited website and not to use any such e-mails or hyperlinks. Please report immediately to DBS BusinessCare on 2290 8068 if you receive any such e-mail. For details, please visit godbscom/securitytips.

保安提示：
本行以嚴格之保安標準及程序以防止客戶資料未經授權而外洩。本行絕對不會透過電郵或電郵中之超連結要求客戶核實個人及 / 或戶口資料 (例如身份證號碼、密碼或戶口號碼等)。客戶應透過星展銀行 (香港)有限公司官方網站與本行聯絡，而並非透過此等電郵或超連結。如客戶收到此等電郵，請立即致電 2290 8068聯絡星展企業一線通。詳情請瀏覽godbscom/securitytips 。