Accounts
Services
DBS Private Bank Manned Phone Banking

Features

  • Priority banking services
  • Access from 20 designated locations worldwide
  • Immediate assistance from customer service officers
  • Free of charge

Daily Limits

Transaction Item Daily Limit
Bill Payment HK$200,000
(HK$50,000 per Transaction)
Registered AC Transfer (within Bank) HK$50,000
Registered AC Transfer (other Bank) HK$50,000
Third-party Credit Card Payment HK$50,000
Own Credit Card Payment No Limit
Credit Card Cash Advance HK$6,000
FX Transfer

Unlimited
(HK$1,500,000 or equivalent per transaction)

Set up Personal Menu

The Personal Menu Services enable you to access your DBS Treasures account information more readily.

With your Phone Banking Service (PBS) Account Number and Personal Identification Number (PIN), you can set up your Personal Menu with ease by following the steps below:

Step 1: Call 2961 2338
Step 2: Select language
Step 3: Press 1 > enter your PBS Account Number > enter your PIN > then press 5 - 1
Step 4: Select max 5 services at your choice

For example:

Press 1 – 01 to select “Account Balance Enquiry”
Press 2 – 28 to select “Foreign Currency Exchange Rate Enquiry”
Press 3 – 02 to select “Same Currency Fund Transfer”

Please click here to see the list of services which are applicable in setting the Personal Menu

Learn more about DBS Private Bank

Remarks

Customers are advised not to leave their bank cards unattended in public areas, including public lockers. Fraudsters may be able to steal / duplicate bank cards and then impersonate bank staff to obtain cardholders' ATM Personal Identity Number ("PIN") or the Telephone Identity Number ("TIN") for phone banking services. Please note that DBS staff will NOT ask customers for their PINs or TINs - for any purpose. Please call our branches at 2290 8888.

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