Two-factor Authentication

To safeguard the security of your online banking account, we have implemented upgraded login security measures for DBS digibank HK mobile app and DBS iBanking. After entering your username and password or using biometric login when logging in to online banking, you must use two-factor authentication (2FA) methods via mobile or Secure device for identification. This provides extra protection for your account.

1. Enter your username and password
2. If you have set up the Digital Token on your device, you can log in to DBS digibank HK seamlessly
3. If you have not set up the Digital Token on your device, you need to log in to DBS digibank HK using SMS OTP or your Secure Device
4. To log in according to step 3, please enter the One Time Password sent to you via SMS or the Secure Device PIN to complete two-factor authenticate

1. Enter your username and password
2. Choose to authenticate using the Digital Token, an SMS OTP or the Secure Device:
1. If you log in using the Digital token, tap on the notification sent to your mobile phone; or open your DBS digibank HK and tap ″Digital Token″ next to the ″Log In″ button. Review your transaction before you tap ″Approve″
2. If you log in using an SMS OTP, enter the 6-digit SMS OTP sent to your registered mobile number
3. If you log in using your Secure Device, press and hold the button on the Secure Device to generate a 6-digit Secure PIN. Please click here for more details