Things you should know before credit card replacement

You will get a replacement credit card with the same credit card no. as your original credit card, please note:

• We will send you a new card by mail.

• You can click here to activate your credit card.

• The account balance will transfer to the new card automatically.

• The AAVS (Octopus Automatic Add-Value Service) and merchant direct debit instruction will automatically be transferred to the new card account number for debiting.

You will get a replacement credit card with the different credit card no. from your original credit card, please note:

• We will send you a new card by mail or arrange for you to collect it at our branch.

• A new ATM pin will be generated to you after credit card activation. (click here to activate your credit card)

• The account balance will transfer to the new card automatically.

• The AAVS (Octopus Automatic Add-Value Service) will automatically be transferred to the new card account number for debiting.

• If you have any merchant direct debit transaction made by this credit card, please contact merchant directly to update payment instruction.

Note:

• You can pay back your credit card through original credit card number until you receive the new replacement credit card.

• If principal credit cardholder applied credit card replacement, supplementary cardholder can still use his/her credit card in normal.