Update new email address for my bank account

You can update your email address for your bank account through DBS iBanking or application form.

You can update your email address for your bank account through DBS iBanking or application form.

Note: Before updating the email address on your bank account, please remove all one-time scheduled transaction instructions to ensure any related notifications are received at your new email address.

Update via DBS iBanking

  1. Log in to DBS iBanking.

  2. Click "Preference" at the right upper corner, then select "Update Personal Details" on the pull down menu.

  3. For security reasons, you need to authenticate before updating your personal details. Click "Authenticate Now".

    4. (Click here to learn more about our bank latest authentication method.)

  4. Input your new email address at "Email Address" field.

  5. Select "Immediate effect" or "Schedule Date" for your changes, then click "Next" to proceed.

  6. Verify details & click "Submit".


Remarks: The changes will take effect within 3 business days (Monday to Friday excluding public holidays).


Fill in "Change of Customer's Personal Data Instruction Form" and submit via Drop Box in DBS branches

  1. You can download "Change of Customer's Personal Data Instruction Form" here.

  2. Complete the form including your new email address and sign the form.

  3. Put in the Drop Box in any of our branches.


Remarks: The change will normally be processed within 5 business days from receipt of a duly completed form.

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