Features and Benefits
Plan I | Plan II (in HKD) | Plan III (in HKD) | |
|---|---|---|---|
Home Contents | HK$500,000 per policy year | HK$1,200,000 per policy year | HK$3,000,000 per policy year |
Any Unforeseen accidental loss of or damage to Home Contents, such as by fire, typhoon, explosion, burglary, flooding |
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Furniture or home appliances (e.g. leather sofa, hi-fi) | HK$50,000 per item / set / collection | HK$100,000 per item / set / collection | HK$100,000 per item / set / collection |
Valuable property (e.g. jewellery, watches) | HK$150,000 per policy year | HK$300,000 per policy year | HK$500,000 per policy year HK$15,000 per item |
Household Removal | HK$100,000 per policy year | HK$100,000 per policy year | HK$150,000 per policy year |
Accidental damage to Home Contents during the course of removal by professional mover |
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Temporary Removal | HK$50,000 per policy year | HK$50,000 per policy year | HK$50,000 per policy year |
Accidental damage to Home Contents while being kept in other premises due to renovation, cleaning, etc. |
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Alternative Accommodation | HK$50,000 per policy year | HK$50,000 per policy year | HK$100,000 per policy year |
Cost of temporary accommodation when home is damaged and made uninhabitable by accident | HK$1,500 per day | HK$1,500 per day | HK$3,000 per day |
Replacement of Door Locks, Windows and Keys | HK$2,500 per policy year | HK$2,500 per policy year | HK$5,000 per policy year |
Replacement of locks and keys due to damage by burglary |
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Frozen Food & Drinks | HK$5,000 per policy year | HK$5,000 per policy year | HK$10,000 per policy year |
If food & drinks in the freezer rot due to the freezer failure |
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Domestic Helper Personal Effect | HK$1,500 per year | HK$1,500 per year | HK$1,500 per year HK$500 per item |
Any accidental loss of or damage to domestic helper’s Contents |
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Replacement of Glass | HK$2,000 per policy year | HK$2,000 per policy year | HK$5,000 per policy year |
Accidental loss caused by fire, explosion, lightning, earthquake, typhoon, storm, flood, riot |
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Personal Liability | HK$10,000,000 per event | HK$10,000,000 per event | HK$10,000,000 per event |
Protects you and your family members against any Legal Liability in the event of you or your family member's negligence causing third party Injury, or property damage |
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Worldwide Personal Belongings and Valuables | HK$50,000 per policy year | HK$50,000 per policy year | HK$100,000 per event |
Personal belongings (e.g. watches or clothes) | HK$10,000 per event | HK$10,000 per event | HK$10,000 per event HK$5,000 per item |
Money | HK$2,500 per event | HK$2,500 per event | HK$2,500 per event |
Unauthorised Use of Credit Cards | HK$10,000 per event | HK$10,000 per event | HK$10,000 per event |
Personal Documents | HK$1,000 per year | HK$1,000 per year | HK$1,000 per year |
Sports Equipment | HK$1,500 per year | HK$2,500 per year | HK$2,500 per year |
24-Hour Home Assistance Service | Referral Service is provided | Referral Service is provided | Referral Service is provided |
Locksmith, plumber, electrician, air-conditioner engineer, home cleaning, general repair assistance etc. | |||
Excess (for each and every claim) | |||
Contents | HK$250 | HK$250 | HK$250 |
Household Removal | HK$1,000 | HK$1,000 | HK$1,000 |
Landslip and Subsidence | HK$10,000 or 10% of adjusted loss whichever is greater | HK$10,000 or 10% of adjusted loss whichever is greater | HK$10,000 or 10% of adjusted loss whichever is greater |
Worldwide Personal Belongings and Valuables | HK$250 | HK$250 | HK$250 |
Frequently Asked Questions
Yes. The premise or building must be less than 40 years of age.
Yes. HomeShield Insurance is not applicable for sub-divided homes, sub-let property and village houses or the like.
No, HomeShield Insurance is not applicable for premises situated on ground floor.
No. The property must be located in Hong Kong SAR.
Yes. In your capacity as a tenant, HomeShield Insurance provides coverage for your contents and personal belongings as well as those owned by your family members living in the same premise.
No. You just need to choose the plan with the Sum Insured that represents the full value (as new) of your Contents and Renovations (including those of your family members residing with you).
You can pay annually by credit card (Visa and MasterCard).
HomeShield Insurance will be renewed automatically provided that the premium is received by Chubb.
How to Make a Claim
You can call DBS Chubb Insurance Service Hotline at (852) 3191 6618 (Monday to Friday, 9am to 6pm, excluding public holidays) or email to [email protected] for any enquiries on how to submit a claim.
Upon receiving your claim and all supporting documentation, we will begin assessing your claim, which will take 5-7 business days. Once your claim is accepted, you will be reimbursed via cheque or bank transfer within the following 5-7 business days.
