Features and Benefits
- Octopus Automatic Add Value Service (“AAVS”) is ready for you
Get it instantly! The AAVS has been pre-activated for you. You can enjoy the AAVS by simply acknowledging the new card. - Two reload amount to fit your needs
You can choose to reload either HK$500 or HK$250 per AAVS. Provide you with a more feasible spending experience. Whenever your remaining value reaches zero or negative balance, your selected reload amount will be reloaded on your card (AAVS reload once per day)^. - Octopus Online Payment
You can make online payment with compatible Near Field Communication (NFC)-enabled mobile device conveniently and easily with just "one-tap" anytime anywhere*. Offer you an easy, convenient, fast and secure online shopping experience. - One card does it all!
You can also enjoy shopping convenience with payment through EPS and China UnionPay’s merchant point-of-sale terminals.
Apply Now
- Apply for ATM Card today by logging into your DBS digibank HK and clicking on the ATM Card Services tab.
- Alternatively, visit any of our branches
- Download ATM Card Application Form
FAQs
- Yes, you can amend your correspondence address via DBS iBanking by tapping “Not your current address” on screen during ATM Card application through DBS digibank HK.
- This amendment process will take up to 3 working days to reflect the update. You will receive SMS upon successful amendment. You can apply for a new ATM Card via "ATM Card Services" on DBS digibank HK thereafter.”
Simply apply via DBS digibank HK. Your application will be handled instantly wherever you are.
Customer benefits
- Quick and Easy: Submit your application with only a few steps via mobile and save your time from visiting our branches for the ATM card application.
- Instant: All ATM Card applications via DBS digibank HK will be processed in real-time.
Starting from the Effective Date, no new application of DBS Octopus ATM Card via DBS digibank HK will be accepted. If you would like to apply for DBS Octopus ATM Card, please visit our branch for application.
The Bank will only provide ATM card for replacement via DBS digibank HK. If you would like to choose DBS Octopus ATM Card for replacement, please visit our branch to submit the relevant request accordingly.
You can check “Help & Support” or use our DBS digibot for other inquiries.
Please visit https://www.consumptionvoucher.gov.hk/en/ to update your registration record in order to receive the uncollected consumption vouchers with your new DBS Octopus ATM Card. The cumulative eligible spending of the expiring card is also transferred to the new card.
Please note that upon successful registration of the new card, the Octopus function of the expiring card will be disabled.
For enquiries, please call the Consumption Voucher Scheme Hotline of Octopus Cards Limited: 2969 5500.
Useful Links
- Manage your DBS ATM card
- DBS ATM Card Acknowledgment
- Understanding Dormant Accounts
- Terms & Conditions of Octopus ATM Card
- Customer Acceptance Policies for Account Opening Service
- Important Notice for Discontinuation of (1) new application of DBS Octopus ATM Card and (2) provision of DBS Octopus ATM Card for replacement via DBS digibank HK
* The Service is available at the specific merchants' mobile apps only, please visit www.octopus.com.hk for details. Some merchants may charge service fees or administration fees for their online shopping services. Before confirming your payment, please refer to the relevant information provided by the merchants.
