DBS Credit Cards and Personal Loan Products eLetter

At a Glance

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Instant access

Keep track of your account activities with ease. Just log in to DBS Card+ App to view your eLetter in eDocument.

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Timely alerts

We’ll notify you when your eLetter is ready1, so you never miss one.

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Up to 7 years of storage

Look up your eLetters up to the past 7 years (for eLetters issued from 24 September 2024 onwards)​.

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Easy to manage

Save the eLetter to your own devices for easy management, without rummaging through physical documents.

1 You will receive a DBS Card+ App push notification (if enabled) and an email whenever a new eLetter is available on DBS Card+ App. The email notification will be sent to the email address you used when registering for a DBS Card+ account.​

How to access eLetter？*

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*To view your eLetter for Instant Cash, please tap on "eDocument" under the "Cards" tab.

Frequently Asked Questions

What is an eLetter?
An eLetter is a digital version of our letters that will be delivered to you through DBS Card+ App. The eLetter offers the convenience of instant access and managing your letters digitally.
Do I need to pay for using the eLetter service?
This service is free of charge.
Why am I receiving eLetter?
To help you save time handling paper correspondence and reduce paper consumption to protect the environment, we will replace paper letter with eLetter. You will automatically subscribe to eLetter once you have registered and activated your DBS Card+ account.
What letters are eligible for eLetter?

Subject to the conditions and restrictions established by us from time to time, we may send eLetter to you in respect of credit card and personal loan products or services, as we deem appropriate, by electronic means.

Click here to check the list of service areas where eLetters are available, which is updated from time to time.

Reminders about Responsible Borrowing
  • You should have a clear understanding of your financial condition, daily expenses, and actual borrowing needs.
  • You should assess your repayment ability and avoid over-borrowing.
  • You should repay any outstanding balance on time to avoid late payment charges and additional overdue interest.
  • To borrow or not to borrow? Borrow only if you can repay!

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