Contact DBS – Let Us Help
Serving your banking needs 24/7 via various means: Quick Links for serve service, Popular Inquiries, 24/7 Digital Banking and more.
Quick Links for self service
Discover the simplicity and convenience of 24/7 DBS self serve portal. Having questions about DBS products, your accounts & transactions, the answer are all at your fingertips. Let’s start now.
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Popular Inquires
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Need help on your banking matters? Check out our self serve portal which is available to you 24/7, skip the wait on the hotline or branch! Other FAQs |
24/7 Digital Banking
DBS digibot
Your 24 hours virtual assistant, ask DBS digibot about your account and transactions!
Chat Now
DBS iBanking
Access to banking, credit card and investment services 24 hours, free of charge.
Login Now Or Get Started
DBS digibank HK
Make banking simpler, smarter, faster and more secure, so that you have more time for the things you love.
Explore DBS digibank now
DBS Card+
Manage and access your daily cards related transaction at a glance.
Explore Card+ now
Get in Touch with
General Banking Enquiry Customer Service
By Phone:
(852) 2290 8888
By email:
enquiry.hk@dbs.com
Leave Us a message
Leave Message here | If you still need further assistance, contact us by clicking the button below and leaving us a message. Authenticate yourself with DBS iBanking for better experience! Leave Us a Message Your Message Inbox*Remarks: *DBS iBanking username and password are required for authentication. |
Contact Us
| Service | Phone Number/ Email Address | Hotline Service Hours Service Hours |
|---|---|---|
DBS Account
| 2290 8888 | Mon to Fri : 9:00am - 8:00pmSat : 9:00am - 3:00pm |
General Banking Enquiry
| 2290 8888 enquiry.hk@dbs.com | Mon to Fri : 9:00am - 8:00pmSat : 9:00am - 3:00pm |
| Bogus Calls Enquiry | 2290 8345 | 24 Hours |
Credit Card
| 2290 8888 creditcard.hk@dbs.com | 24 Hours |
Report Lost Card Hotline
| 2832 6603 | 24 Hours |
DBS iBanking
| 2290 8888 | 24 Hours |
| Credit Card Low Interest Loans Application Hotline | 2290 8222 Fax : 2835 7943 | Mon to Fri : 9:00am - 6:30pm Sat : 9:00am - 1:00pm |
Loans Application Hotline
| 2290 8111 | Mon to Fri : 9:00 - 6:30pm Sat : 9:00 - 1:00pm |
Mortgage Direct Hotline
| 2961 2288 | Mon to Fri : 9:00am - 6:00pmSat : 9:00am - 1:00pm |
| Vehicle Finance | 3668 0800 | Mon to Fri : 8:30am - 5:00pm |
| DBS BusinessCare | 2290 8068 | Mon to Fri : 9:00am - 6:00pm Sat : 9:00am - 1:00pm |
| Media Enquiry | gsmc.hk@dbs.com | Mon to Fri : 9:00am - 5:30pm |
| Suggestions and complaints | 29612377 feedback.hk@dbs.com Fax: 23281470 | Mon to Fri : 9:00am - 6:00pm Sat : 9:00am - 1:00pm |
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| Audit Confirmation request | Mail the form "Request For Bank Confirmation of Information For Audit Purposes" of Hong Kong Institute of Certified Public Accountants (HKICPA) to: DBS Bank (Hong Kong) Limited Corporate Loans Operations - Bank Confirmation Level 7, Two Harbour Square, 180 Wai Yip Street, Kwun Tong, Kowloon | |
Need help with DBS Account? Check out our branch locations and opening hours
