Q: How to Download or Print eStatement?

A: Please select your browser (You are recommended to use the following browsers for the best views)

 

For Google Chrome User:

  1. On the eStatement page, select the statement type and date, then click the “GO” button
  2. Your selected eStatement will be displayed in a new pop-up window
  3. Click the “Download” or “Print” button on the toolbar at the top right hand corner (If the window has been idled for a while, the toolbar may be hidden. You can move your cursor to the toolbar area, and it will appear again)
 

For Internet Explorer User:

  1. On the eStatement page, select the statement type and date, then click the “GO” button
  2. Your selected eStatement will be displayed in a new pop-up window
  3. Click the “Download” or “Print” button on the toolbar at the bottom (If the window has been idled for a while, the toolbar may be hidden. You can move your cursor to the toolbar area, and it will appear again)
 

For Firefox User:

  1. On the eStatement page, select the statement type and date, then click the “GO” button
  2. Your selected eStatement will be displayed in a new pop-up window
  3. Click the “Download” or “Print” button on the toolbar at the top right hand corner
 

For Safari User:

  1. On the eStatement page, select the statement type and date, then click the “GO” button
  2. Your selected eStatement will be displayed in a new pop-up window
  3. To download a copy, click the “Download” button on the toolbar at the bottom (If the window has been idled for a while, the toolbar may be hidden. You can move your cursor to the toolbar area, and it will appear again)
  4. To print a copy, press the “Command” and “P” buttons (for Apple Mac OS users) or “Ctrl” and “P” buttons (for Windows System users) on keyboard at the same time