Need Help – Pay Bills

• Bill Payment Cut-Off Time
• Pay Bills
• My Payee List
• Manage Scheduled Bill Payments

Bill Payment Cut-Off Time

Instruction		To be processed
Mon - Fri (except public holidays) Mon - Fri Sat - Sun & public holidays	00:00 - 16:30 16:31 - 23:59 00:00 - 23:59	Same day Next clearing day Next clearing day

Clearing day means Mondays to Fridays, except public holidays.

Pay Bills

To settle bills, select "Category" and "Payee". You can use "My Payee List" to set up your frequent payee list and settle your regular bills easier in future, without inputting payee details every time.

One Time Bill Payment to designated payees requires the simultaneous use of SMS OTP and the Secure Device for transaction authentication.

• All bill payment transactions are in Hong Kong Dollars.
• Payments placed after 4:30 p.m. (Monday to Friday) or on a non-clearing day will be processed on the next clearing day.
• For payments made by credit card, you can schedule a bill payment up to 14 days in advance. For payments made from a bank account, a bill payment scheduled up to 60 days in advance will be accepted. Please ensure that you have sufficient funds in your relevant account 1 business day before the scheduled payment date to cover the amount to be paid. If there are insufficient funds, the bill payment transaction will be rejected and a HK$100 handling charge will be debited from the payment account.
• If payment is being made by credit card, please refer to Credit Card Use Conditions and Credit Card Fee Schedule for the charges and other conditions that apply.
• If payment is being made by Cashline Revolving Loan account, there might be an interest charge imposed (charged from the date of transfer until the date of actual repayment of your Cashline Revolving Loan account). Please refer to Bank Charges Schedule for details.
• If you have selected "Submit Now", the payment instruction cannot be amended or cancelled once it is confirmed.
• DBS iBanking and DBS digibank HK share the same daily limit.
• If a payment is made to any of the merchants below, you can pay up to 3 times a day to a bill number under each bill type of each merchant, whether it is paid via credit card or from a Cashline Revolving Loan account or a bank account.
  
  

  Merchant Name	Bill Type	Daily Payment Submission Limit shared between DBS iBanking and DBS mobile banking (Per User Login Account)
  Inland Revenue Department	Tax	3 times for each bill number
  	Business Registration Fee and Levy Payment	3 times for each bill number
  	Electronic Tax Reserve Certificate	3 times for each bill number
  	Stamp Duty	3 times for each bill number
  Rates & Government Rent	-	3 times for each bill number
  Water Supplies Department	-	3 times for each bill number
  Government Student Loan Repayment	-	3 times for each bill number
  Hong Kong Housing Authority	Rent	3 times for each bill number
  	Deposit	3 times for each bill number
  	Other Charges	3 times for each bill number
  	Repair Charges	3 times for each bill number
  Maison Platinum Service Co Ltd	-	2 times for each bill number
  Kai Shing Management Services Limited	-	2 times for each bill number
  Chi Fu Fa Yuen Limited	-	2 times for each bill number
  Supreme Management Services Limited	-	2 times for each bill number
  Hong Lok Yuen Property Management Company Limited	-	2 times for each bill number
  Estate-Care Property Management Limited	-	2 times for each bill number
  MTR CORPORATION-Property Management	-	3 times for each bill number
  Royal Elite Service Company Limited	-	2 times for each bill number
  Grandeur Property Management Co Ltd	-	2 times for each bill number
  Hong Yip Service Company Limited	-	2 times for each bill number

Please refer to the Bank Charges Schedule for details of service charges.

My Payee List

Simply click on "Personalize My Payee List" to set up your own payee list, so that you can avoid the hassle of re-entering the same payee details during your next payment. Click on "Add Payee" to input new payee details.

• Click on "Pay Bill" next to the selected payee to settle bill(s).
• Click on "Amend" or "Delete" to amend payee details or delete the payee from the list.
• DBS iBanking and DBS digibank HK share the same payee list.

Manage Scheduled Bill Payments

To amend or cancel a pending bill payment, go to "Pay" > "Pay Bills" > "Manage Scheduled Bill Payments". Please submit your request at least 1 business day before the Payment Due Date.

You can view "All", "Completed", "Pending", "Rejected" or "Cancelled" scheduled bills under "Transaction Status".

Notes:

• Cancellation or amendment is not available for scheduled payments made by Cashline Revolving Loan accounts.
• You are recommended to submit your request at least 1 business day before the Pay Date.
• DBS iBanking and DBS digibank HK share the same bill payment schedule summary.