Alert: Fraudulent Facebook Pages and Suspicious Websites
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HONG KONG, 1 Sep 2022 (updated on 21 Sep 2022) - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of fraudulent Facebook pages of DBS credit card / COMPASS VISA. These fraudulent Facebook pages lure readers into clicking on one of the following suspicious links for prize-winning registration:
- linkr[.]bio/cungrationoficial
- linkr[.]bio/helikopter
- linkr[.]bio/COMPASSVISATTEAM
- linkfly[.]to/40826pByUUK
- linkfly[.]to/40826dSnMKR
- linkr[.]bio/team.officiall
The newly identified fraudulent Facebook pages of DBS include:
- www[.]facebook[.]com/profile.php?id=100085854343383
- www[.]facebook[.]com/profile.php?id=100085754027252
Public should also be aware of these fraudulent Facebook pages and suspicious websites.
Please note that the official Facebook pages of DBS credit card / COMPASS VISA are certified by Facebook with the blue verified badge. The official website of DBS in Hong Kong is www.dbs.com.hk. The bank has no connection to the above fraudulent Facebook pages and websites. We have reported the matter to the Hong Kong Monetary Authority.
If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such channel, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.
DBS Bank (Hong Kong) Limited
星展銀行（香港）有限公司
1 September 2022 (Updated on 21 Sep 2022)
Fraud Alert: Stay alert to phishing email and SMS
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DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert customers and members of the public to fraudulent websites, phishing email and SMS. The Bank will never ask customers for their iBanking login credentials or one-time passwords through embedded links in email or SMS.
If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such website or mobile app, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s Customer Service Hotline at (852) 2290 8888.
DBS Bank (Hong Kong) Limited
6 September 2022
Alert: Suspicious email with fraudulent link
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HONG KONG, 26 July 2022 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a suspicious email from “accounts@dbs[-]pb[.]com”, which claims to be from “DBS Hong Kong” and provides login credentials to lure the recipient to log into a suspicious link “https[:]//pb[-]dbs[.]com/hk/” to transfer funds. Public should be aware of such suspicious message.
Please note that the bank has no connection to the fraudulent message and website. We have reported the matter to the Hong Kong Monetary Authority.
If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such channel, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.
DBS Bank (Hong Kong) Limited
星展銀行（香港）有限公司
26 July 2022
Alert: Suspicious Emails and Website
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HONG KONG, 6 July 2022 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of suspicious emails sent from spoofed official DBS email addresses with email domain “@dbshkltd[.]com”. The suspicious emails contain a suspicious link “www[.]dbshkltd[.]com” with a login webpage.
Please note that the bank has no connection to the suspicious emails and website. We have reported the matter to the Hong Kong Monetary Authority.
If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such channel, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.
DBS Bank (Hong Kong) Limited
星展銀行（香港）有限公司
6 July 2022
Alert: Suspicious SMS and Website
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HONG KONG, 6 July 2022 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a phishing SMS, which claims that recipient has added a new payee and lures the recipient to click on a suspicious link “DBSing[-]hk[.]com” with fake online banking login page with DBS name. Public should be aware of such suspicious message.
Please note that the bank has no connection to the fraudulent message and website. We have reported the matter to the Hong Kong Monetary Authority.
If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such channel, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.
DBS Bank (Hong Kong) Limited
星展銀行（香港）有限公司
6 July 2022
Alert: Staff impersonation on suspicious instant messages
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HONG KONG, 23 May 2022 – DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the mass public of suspicious WhatsApp instant messages sent from fraudster pretending to be staff of the Bank offering financial services. The recipient will be lured to provide personal information and may be told to transfer money to fraudster’s bank accounts. For details, please refer to the alert message published on DBS Singapore webpage on 20 May 2022: https://www.dbs.com.sg/personal/deposits/bank-with-ease/protecting-yourself-online#security-and-you (English version only).
The mass public should be alerted when receiving suspicious instant messages who self-claimed to be the staff of the Bank.
Please note that:
- Do not provide your personal information to third party.
- Do not transfer your money to unknown party account.
If customers are suspicions against the identity of the caller/ sender who claimed to be associated with the Bank, or are concerned that they may have disclosed their personal information or conducted any transactions with questionable parties, please immediately contact the Hong Kong Police and DBS Bank (Hong Kong) Limited via bogus calls enquiry hotline at (852) 2290 8345.
DBS Bank (Hong Kong) Limited
星展銀行（香港）有限公司
23 May 2022
Alert: Suspicious SMS and phishing websites
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HONG KONG, 31 March 2022 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a suspicious SMS, which claims that the recipient had a login attempt from a new device, and lures the recipient to click on one of the following URLs of the phishing website:
- http[:]//dbs-conflrm[.]com[/]
- https[:]//e-sigin[.]com[/]
- https[:]//dbs-verify[.]me[/]
The website impersonates login webpage with DBS name and logo. Public should be aware of such suspicious instant message.
Please note that the official website of DBS in Hong Kong is www.dbs.com.hk. The bank has no connection to the phishing SMS and websites. We have reported the matter to the Hong Kong Monetary Authority.
If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such websites, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.
DBS Bank (Hong Kong) Limited
星展銀行（香港）有限公司
31 March 2022
Alert: Suspicious SMS and phishing websites
HONG KONG, 30 March 2022 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a suspicious SMS, which claims that the recipient had a login attempt from a new device, and lures the recipient to click on an URL of the phishing website either “http[:]//dbs-conflrm[.]com[/]” or “https[:]//e-sigin[.]com[/]”. The two websites impersonate login webpage with DBS name and logo. Public should be aware of such suspicious instant message.
Please note that the official website of DBS in Hong Kong is www.dbs.com.hk. The bank has no connection to the phishing SMS and websites. We have reported the matter to the Hong Kong Monetary Authority.
If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such websites, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.
DBS Bank (Hong Kong) Limited
星展銀行（香港）有限公司
30 March 2022
Alert: Suspicious instant messages and fake business name cards
HONG KONG, 8 February 2022 - DBS Bank (Hong Kong) Limited (“the Bank”) would like to alert our customers and the mass public of suspicious WhatsApp instant messages sent from fraudsters pretending to be staff of the Bank. The fraudsters made use of fake business name cards and referred the victims to third-party intermediaries, which are not associated with the Bank, for mortgage application.
The mass public should be alerted when receiving suspicious instant messages and fake business name cards issued from unidentified individuals who self-claimed as the Bank staff.
Please note that:
- The Bank has no connection to the fraudulent messages or fake business name cards.
- The Bank does not require the customers to make any advance payment or deposit to facilitate mortgage applications.
If customers have suspicions against the identity of the caller/ sender who claimed to be associated with the Bank, or are concerned that they may have disclosed their personal information or conducted any transactions with questionable parties, please immediately contact the Hong Kong Police and DBS Bank (Hong Kong) Limited via bogus calls enquiry hotline at (852) 2290 8345.
DBS Bank (Hong Kong) Limited
星展銀行（香港）有限公司
8 February 2022
Reminder: Phishing SMS and bogus websites
HONG KONG, 28 January 2022 - DBS Bank (Hong Kong) Limited (“the Bank”) would like to alert our customers and the public to phishing SMS, which are messages purportedly sent by the Bank. The SMS may include messages such as transaction notification, adding new payee, or other fraudulent messages. It may also contain a hyperlink to a bogus website.
Customers should safe-keep their login credentials for internet and mobile banking.
The Bank will not send SMS or emails directing customers to the Bank’s website or mobile applications to carry out transactions or request for sensitive personal information.
Customers are reminded to ensure they connect to a valid website of the Bank; the Bank’s Hong Kong domain is www.dbs.com.hk. Do not click on any suspicious hyperlinks and stay vigilant against SMS from unfamiliar senders and bogus websites.
If you receive any suspicious SMS and bogus websites, please alert us immediately at (852) 2290 8345.
If customers are concerned that they may have disclosed their personal information or have conducted any transactions through phishing SMS and bogus websites, they should immediately contact the Police and the Bank’s bogus calls enquiry hotline at (852) 2290 8345.
DBS Bank (Hong Kong) Limited
星展銀行（香港）有限公司
28 January 2022
Alert: Suspicious instant messages
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HONG KONG, 26 Jan 2022 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of phishing SMS that lures recipient to click on an URL which points to suspicious login webpage displayed with the bank’s name and logo. Public should be aware of such suspicious instant message.
Please note that the bank has no connection to the fraudulent message. We have reported the matter to the Hong Kong Monetary Authority.
If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such channel, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.
DBS Bank (Hong Kong) Limited
星展銀行（香港）有限公司
26 January 2022
Alert: Suspicious instant messages
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HONG KONG, 17 Dec 2021 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of suspicious instant messages on WhatsApp sent from fraudsters pretending to be staff of DBS, with fake business name card and loan application details, seeking personal information from recipient. Public should be aware of such suspicious instant message.
Please note that The Bank has no connection to the fraudulent message. We have reported the matter to the Hong Kong Monetary Authority.
If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such channel, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.
DBS Bank (Hong Kong) Limited
星展銀行（香港）有限公司
17 December 2021
Alert: bogus call
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HONG KONG, 29 Sept 2021 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of bogus calls impersonating DBS Bank staff from DBS China.
If you receive any bogus call, please do not reply. You should also alert us immediately at (852) 2290 8888.
If you are concerned that you may have disclosed your personal information or have conducted any transactions through such calls, you should immediately contact the Police and the Bank’s customer hotline at (852) 2290 8888.
DBS Bank (Hong Kong) Limited
星展銀行（香港）有限公司
29 September 2021
Alert: phishing website
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HONG KONG, 24 Sept 2021 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a phishing website sent from instant message or social media, claimed to be related to “DBS 50th Anniversary lucky draw” and lured customer to register for it. Public should also be aware of such suspicious phishing website.
Please note that the official website of DBS in Hong Kong is www.dbs.com.hk. The bank has no connection to the phishing website. We have reported the matter to the Hong Kong Monetary Authority.
If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such websites, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.
DBS Bank (Hong Kong) Limited
星展銀行（香港）有限公司
24 September 2021
Alert: phishing website
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HONG KONG, 18 August 2021 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a suspicious phishing website “dbs[.]onyourmarkstudio[.]com”. This website impersonates DBS Treasures Hong Kong webpage for account opening purpose.
Please note that the official website of DBS in Hong Kong is https://www.dbs.com.hk. The bank has no connection to the phishing website. We have reported the matter to the Hong Kong Monetary Authority.
If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such website, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.
DBS Bank (Hong Kong) Limited
星展銀行（香港）有限公司
18 August 2021
Alert: phishing SMS and bogus websites
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HONG KONG, 14 August 2021 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a phishing SMS, which claims that customer has added a new payee and lures the customer to click on a suspicious link “secure[-]dbs[.]com”.
If you receive any suspicious SMS and bogus websites, please alert us immediately at (852) 2290 8345 and do not open any hyperlinks nor reply. We have reported the matter to the Hong Kong Monetary Authority.
If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such SMS and websites, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.
DBS Bank (Hong Kong) Limited
星展銀行（香港）有限公司
14 August 2021
Alert: phishing emails
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HONG KONG, 16 July 2021 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a phishing email sent from an email address “BANKALERTS@DBSBANKING.SG”. The potential phishing email claimed that customer had unauthorized transactions on credit card account and the transaction has been blocked. Public should also be aware of this suspicious phishing email.
If you receive any suspicious emails, please alert us immediately at (852) 2290 8888 and do not open any hyperlinks nor reply. We have reported the matter to the Hong Kong Monetary Authority.
If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such emails, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s customer hotline at (852) 2290 8888.
DBS Bank (Hong Kong) Limited
星展銀行（香港）有限公司
16 July 2021
Alert: Suspicious Website and Mobile App
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HONG KONG, 30 June 2021 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a suspicious website “https://www[.]allfreeapk[.]com/dbs-hong-kong-idealife,2510141/” suspected of targeting our customers. The suspicious website hosts a malicious mobile app called “DBS Hong Kong ideaLife” that featured counterfeit DBS name and logo.
Please note that the official website of DBS in Hong Kong is https://www.dbs.com.hk/. The bank has no connection to the phishing website and does not put up any of our official applications on its site. We have reported the matter to the Hong Kong Monetary Authority.
If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such website or mobile app, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s customer hotline at (852) 2290 8888.
DBS Bank (Hong Kong) Limited
星展銀行（香港）有限公司
30 June 2021
Alert: phishing emails and bogus websites
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HONG KONG, 25 June 2021 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a phishing email sent from a spoofed official DBS email address potential phishing emails from “dbsremittance@dbsghk.com” which lures informant to login through “www[.]dbsghk[.]com/online-login/”.
If you receive any suspicious emails and bogus websites, please alert us immediately at (852) 2290 8888 and do not open any hyperlinks nor reply. We have reported the matter to the Hong Kong Monetary Authority.
If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such emails and websites, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s customer hotline at (852) 2290 8888.
DBS Bank (Hong Kong) Limited
星展銀行（香港）有限公司
25 June 2021
Alert: phishing email and bogus call
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HONG KONG, 10 June 2021 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a phishing email sent from a spoofed official DBS email address “DBSeAdvice@dbss.com” and containing a malicious website.
The Bank would also like to alert our customers and the public of bogus calls impersonating DBS Bank staff from DBS China.
If you receive any suspicious emails and bogus call, please alert us immediately at (852) 2290 8888 and do not open any hyperlinks nor reply. We have reported the matter to the Hong Kong Monetary Authority.
If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such emails and calls, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s customer hotline at (852) 2290 8888.
DBS Bank (Hong Kong) Limited
星展銀行（香港）有限公司
10 June 2021
Alert: phishing website
***HONG KONG, 5 May 2021 - DBS Bank (Hong Kong) Limited would like to alert our customers and the member of the public to a suspicious internet banking website suspected of targeting our customers. The phishing website features the bank’s logo, and mobile application downloading links.
False URL identified as follows:
hxxps://apkplz[.]net/developer/dbs[-]bank[-]ltd
hxxps://apkplz[.]net/developer/dbs[-]bank[-]hong[-]kong[-]limited
Please note that the official website of DBS in Hong Kong is https://www.dbs.com.hk. The bank has no connection to the phishing website and does not put up any of our official applications on its site. We have reported the matter to the Hong Kong Monetary Authority.
If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such website, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s customer hotline at (852) 2290 8888.
DBS Bank (Hong Kong) Limited
星展銀行（香港）有限公司
5 May 2021
Fraudulent Alert: Bogus Whatsapp messages and Whatsapp group
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HONG KONG, 24 March 2021 - DBS Bank (Hong Kong) Limited would like to alert our customers and the public of suspicious Whatsapp message(s) and Whatsapp group(s) sent by individual purportedly to be DBS staff to solicit public to invest in stocks.
Customers are reminded to protect their property and personal information at all times. If you receive any bogus Whatsapp messages, please alert us immediately at (852) 2290 8888, to verify, and do not disclose any sensitive personal information.
If customers are concerned that they may have made any investment decisions or have disclosed their personal information accordingly, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s customer hotline at (852) 2290 8888.
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In light of recent bogus voice message phone calls and fraudulent activity by persons impersonating as employees or agents of banks or financial institutions, DBS Bank (Hong Kong) Limited (the “Bank”) would like to caution members of the public about these fraudulent activities.
Bogus voice message phone calls or emails usually claim that there are irregularities in the customers’ bank / credit card accounts and request customers to input personal information or divert customers to an operator for account authentication.
Report has also been received about fraudulent SMS messages purportedly to be sent from a bank. These SMS messages claim that there were credit card transactions conducted using a customer’s credit card, and request the customer to call a bogus hotline number mentioned in the messages to check the credit card transactions.
The Bank reminds members of the public to stay alert and verify the hotline numbers with the bank concerned before calling rather than just following the information provided in SMS messages. Customers may find the Bank’s hotline numbers at the back of ATM/credit cards or on the Bank’s websites. At the same time, a list of all retail banks’ hotline numbers can be found at the dedicated webpages of the Hong Kong Monetary Authority and the Hong Kong Association of Banks.
Other fraudulent activities may be promoted through telephone calls by persons alleged as DBS representatives. However, the Bank does not notify customers of their account irregularities through pre-recorded messages nor request customers to provide sensitive personal information (including login passwords or one time passwords) through phone calls, or emails. Furthermore, bank employees do not take fees for any loan application processing.
Press here to watch the animated video produced by Hong Kong Monetary Authority (Chinese only) and relevant materials to understand how to safeguard yourself from the bogus message purported from banks.
The Bank urges members of the public not to respond to any suspicious call, email or SMS message and protect themselves by taking the following actions:
- Do not disclose your personal financial information to third party.
- Do not transfer your money to unknown party account.
- Ask for the caller’s contact number and information, and verify with the Bank’s designated hotline at (852) 2290 8345.
- If you have disclosed or suspected that you have disclosed any personal information to any suspicious third parties, you should immediately contact the bank concerned and report such cases to any local Police Station or the Hong Kong Police Force at (852) 2860 5012.
- You may exercise your opt-out right by notifying the Bank at any time and without charge. To opt-out marketing calls, you may use any of the following ways:
- you may simply notify our telemarketer during the marketing call.
- you may inform our designated hotline (as above) when you verify the caller identity.
- if you are customer of the Bank, please click here to download the Opt-out Request Form or from any of our branches.
You may visit our Online Security page for more details.
DBS Bank (Hong Kong) Limited
星展銀行（香港）有限公司
Updated on 30 March 2021
Alert: phishing email
HONG KONG, 19 March 2021 - DBS Bank (Hong Kong) Limited would like to alert our customers and the public of a phishing email sent from a spoofed official DBS email address and may contain suspicious links.
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If you receive any suspicious emails, please alert us immediately at (852) 2290 8888 and do not open any hyperlinks nor reply. We have reported the matter to Hong Kong Monetary Authority.
If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such emails, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s customer hotline at (852) 2290 8888.
DBS Bank (Hong Kong) Limited
星展銀行（香港）有限公司
19 March 2021