Receive money via FPS

Only your partial name will be shown on the sender's internet or mobile banking platform for transaction verification.

You can register your mobile number or email address via DBS iBanking or DBS digibank HK. During registration, you will be asked to select the DBS account that you want to link to your mobile number or email address. Once you registered, your designated DBS account will be your default account for receiving funds.

Yes. You can transfer to your own mobile number, email address and FPS ID if the receiving DBS account is different from the debit account and vice versa. You can check the registered receiving account through DBS iBanking or DBS digibank HK app.

Yes, you may link both your mobile number and email address to the same DBS bank account.

If you have recently changed your mobile number or email address, you may follow the below steps to update your record:

1. Deregister your old mobile number (or email address) by going to "Transfer Settings" via DBS iBanking, or “Pay & Transfer” > “PayFast” > “FPS Settings” via DBS digibank HK;
2. Update your new mobile number or email address with the Bank via DBS iBanking > “Update Personal Details”;
3. When your new mobile number or email address is effective (you will be notified by SMS), you can then register again via DBS iBanking, or DBS digibank HK.

If you have lost your mobile phone, please call (852) 2290 8888 or visit any of our branches as soon as possible.

Yes, but you can only set one default receiving account per mobile number or email address.

You will receive an email notification when you receive funds at your default DBS accounts.

Only the sender and receiver of the transaction can view the transaction record.

It allows you to receive payment and transfer from institutions, corporates and the HKSAR government (e.g. payroll payment) using your HKID card number.

No, you cannot use HKID card number to make FPS transfer for personal use.
Unlike mobile number and email address registration for FPS service, you can only link your HKID card number to ONE bank at a time. If you have already registered for FPS service with your HKID card number in another bank, you have to deregister first in order to register for FPS service with your HKID card number with us.

No. You can only use single account to register for FPS service with your HKID card number.I do not have a Secure Device/ Digital Token on hand, can I still register for FPS with my HKID card number?

Yes, you can choose to complete the registration using SMS OTP authentication.

Payee’s name will be verified for FPS deposit of HKD/CNY 10,000 or above.

Please remind your sender to use your FULL account name registered with DBS (instead of your nickname) for any transfer to your account number; otherwise, the transfer will be rejected. You can also register and ask your sender to use your FPS proxy ID (mobile number/ email address) for more convenience .